• Search in Protiviti.com

Servicios en la Nube administrados

: Experiencia en la gestión de la nube para obtener el máximo valor de la misma

¿Estás maximizando la innovación, el valor y el potencial de la nube?

Nuestros servicios gestionados en la nube proporcionan a las operaciones de producción en la nube servicios externos y asistencia local para las tareas rutinarias, al tiempo que impulsan mejoras continuas del servicio relacionadas con la gestión de los sistemas y la infraestructura del cliente.  Definimos los niveles de servicio adecuados para respaldar tus objetivos empresariales, al tiempo que equilibramos los costes.

Con nuestros servicios gestionados en la nube, tendrás un servicio armonizado, transparente, seguro y optimizado, con plena responsabilidad. Aprovechamos los procesos y procedimientos comunes que se integran bien con las capacidades de servicios gestionados de extremo a extremo de Protiviti, incluyendo la seguridad, el IoT y otras tecnologías emergentes. Nuestro enfoque proporciona previsibilidad y calidad en múltiples áreas de la tecnología gestionada.  Podemos adaptar los servicios gestionados a tus necesidades y procesos actuales.

Nuestro enfoque proporciona previsibilidad y calidad en múltiples áreas de tecnología administrada

Enhance Your Cloud Production Operations

Standard Tier

Our basic package offers reactive support for common issues, system monitoring, alert triage via standard protocols, log analysis, and observability to maintain performance, availability, and security – plus patching and escalation of complex cases.

 

Enterprise Tier

Our proactive support package features flexible service windows and advanced L2 assistance for complex issues beyond L1. It includes deep diagnostics, expert troubleshooting, and tailored solutions to reduce downtime and optimize system performance.

 

Fully Managed Tier

Our premier package delivers 24x7 proactive management and expert support. It includes personalized assistance, continuous monitoring and strategic guidance to ensure seamless operations across networking, compute, storage, security and release engineering.

 

Service Desk & Support

We offer a centralized support hub for managing incidents, requests and changes– ensuring minimal disruption through structured ticketing, efficient communication, troubleshooting and root cause analysis for fast and effective resolution.

 

Managed Security Service

Protiviti delivers resilient, compliant and optimized security operations through insight monitoring, rapid incident response, proactive threat detection, automation, custom reporting and vulnerability management– aligned with evolving cloud standards.

 

Cost Optimization

As cloud usage grows, Cloud FinOps unites teams to optimize costs, cut waste and provide visibility into cloud spend. By reviewing usage, rightsizing and applying cost controls, businesses can drive efficiency and maximize cloud value.

 

Advanced Automation & AI Ops

By integrating AI, including machine learning and natural language processing, into traditional IT workflows, we automate and drive smarter, seamless operations to enhance efficiency, reliability and proactive issue resolution.

 

Resiliency & Reliability

We help organizations build reliable systems with strategies for business continuity, disaster recovery and operational resilience to ensure secure, uninterrupted operations that can withstand disruptions and adapt to evolving risks.

 
Scale securely and efficiently through tailored services, automation and AI-driven operations that relieve resource burdens, optimize spend and deliver continuous value

Our Approach

Protiviti’s Cloud Managed Services provide comprehensive, end-to-end support across infrastructure, monitoring, governance, service management, security and cost optimization. Tailored service tiers and continuous improvement ensure secure, efficient and compliant cloud operations. Leveraging automation, AI-driven insights and deep expertise, Protiviti helps organizations relieve operational burdens, optimize cloud spend and transform cloud operations into a strategic asset.

Our structured approach to Engage, Deploy and Operate ensures a smooth transition and sustained excellence. From establishing baselines and integrating teams to stabilizing operations and driving ongoing enhancements, Protiviti aligns service strategy, design, enablement and operation to deliver predictable, high-quality outcomes. This methodology empowers businesses to adopt cloud with purpose, elevate efficiency and deliver continuous value.

Scale securely and efficiently through tailored services, automation and AI-driven operations that relieve resource burdens, optimize spend and deliver continuous value

Key Partners

We believe our partnerships play a key role in driving collective success for our customers. Therefore, we partner with the largest cloud service providers and use leading cloud tools to support your technology modernization journey. Our professionals are digitally native with extensive skills and experience and stay up to date in cloud technologies. Collectively, this combination of expertise and partnerships enables us to better understand your business challenges and provide integrated, holistic solutions that support your goals and deliver value through our complementary strengths.
Microsoft
IBM
SAP
AWS
Salesforce
Google-cloud
Workday
Oracle

Leadership

Will Thomas
Will is a Managing Director currently leading Protiviti’s Cloud Optimize practice within the Global Enterprise Cloud segment and serves as the Global Microsoft Azure lead, collaboratively partnering with Microsoft across solution and account teams to participate in key ...
Learn More
Randy Armknecht
Randy Armknecht is a Managing Director currently leading the Global Infrastructure, Cloud, and Security Engineering practice. He has over 20 years of experience and has spoken on cybersecurity, AI, and cloud computing at conferences and as a guest lecturer at multiple ...
Learn More
David Kissane
David is a Managing Director and Protiviti’s global Enterprise Cloud lead. David has over 24 years’ experience across a variety of industries and senior IT roles, including: Partner at Deloitte Technology Consulting, Group Infrastructure and Operations Director at ...
Learn More

Featured insights

BLOG

Rethinking Strategy: High vLicense Renewal Fees Have Healthcare Providers Questioning How, Where to Host Workloads

4 min read
As healthcare organizations face mounting pressure to modernize infrastructure while managing budget constraints, the rising costs of on-premises infrastructure licensing and support services present a significant challenge to operating expense (OpEx...

BLOG

Controlling Cloud Cost Challenges in Private Equity: How FinOps Leads the Way

4 min read
According to the Flexera 2024 State of the Cloud report, 84 percent of organizations cite cost optimization as their top cloud initiative. Private equity firms are experts in identifying and exploiting growth opportunities in their portfolio...

BLOG

Leveraging FinOps in Private Equity

4 min read
This is the second in a two-part series around controlling cloud cost challenges in FinOps. Part 1 can be found here. FinOps provides organizations with a strategic framework for optimizing cloud costs while fueling growth initiatives. By adopting...

BLOG

Next-Level Reporting: Managed Services Revolutionize SAP GRC Access Control Operations

5 min read
This blog is an update to an earlier post: Achieve Seamless, Efficient SAP GRC Access Control Operations through Managed Services. As organizations transition to SAP S/4HANA and SAP cloud solutions, they often discover that GRC capabilities and...

BLOG

There’s a Bright Future for SAP BusinessObjects 4.3 and Beyond

3 min read
What’s ahead for SAP’s BusinessObjects? Customers currently on BOBJ 4.2 should know that it will go out of support at the end of this year. Which means that now is the optimum time to make the move to update the BOBJ application. Early direction...

Unlock the full value and potential of your cloud

Opt-in to receive expert insights on cloud optimization, cost management and performance enhancement. Stay updated on strategies to turn your cloud operations into a key driver of business success.

Subscribe for Cloud Insights

From legacy systems to cloud-based native microservices: finding success with AWS

Successware is an end-to-end business management solution for the home service industry, supporting independent and franchise owners of Authority Brands, Inc. Successware Classic is a legacy system built with Citrix, VDI, and SQL server.
Learn More

Frequently Asked Questions

What are cloud managed services?

+

Cloud Managed Services involve outsourcing the management, monitoring and optimization of cloud infrastructure and applications to a third-party provider. These services help businesses ensure performance, security and cost efficiency.

Why do businesses need Cloud Managed Services?

+

Businesses use Cloud Managed Services to reduce operational complexity, improve security, enhance scalability and optimize cloud spending. This allows internal teams to focus on innovation rather than infrastructure management.

What are the benefits of using a Cloud Managed Services provider?

+

Cloud Managed Services help businesses reduce costs, enhance security and ensure compliance. With 24/7 monitoring and support, companies can prevent downtime and optimize performance. Additionally, businesses gain access to cloud experts and best practices, enabling efficient scaling and improved reliability.

Can Cloud Managed Services help with cloud migration?

+

Many providers offer cloud migration services, including planning, execution and post-migration optimization to ensure a seamless transition to the cloud.

Loading...