Industry Insights - Consumer Products & Retail 3 min read Discover how leaders are driving change through AI, sustainability, CX, and ERP strategy. From Protiviti’s AI Pulse Survey to seven game-changing ERP moves, plus insights on mastering Copilot—this month’s edition is packed with actionable ideas. Read on to explore what’s shaping the future.Subscribe to monthly insights Featured Insights Transforming the Enterprise: How to Guide an ERP Implementation to Success In this whitepaper, Protiviti outlines seven critical areas where business leadership must take charge of ERP implementations. With the right guidance, modern ERP systems can go beyond operational support to become powerful enablers of transformation, agility and growth. Read more AI Pulse Survey Vol. 1: From Exploration to Transformation — What AI Success Looks Like In this inaugural survey, Protiviti highlights how AI maturity and industry shape adoption, ROI and success. The results reveal key challenges, insights and actions organisations can take to scale AI and drive measurable impact across the business. Read More Learn more about Protiviti: BLOG | INSIGHTS | WHO WE ARE Top 3 Consumer Products and Retail Reads Mastering Copilot Feels Just Like Playing the Piano – Here’s Why Protiviti compares learning Microsoft Copilot to mastering the piano, highlighting how the right training and practice can unlock its full potential. The article shares how one client transformed its hiring process, cutting interview preparation time by nearly 50%, and explores the future of AI as organisations move from basic prompts to purpose-built agents that drive real innovation. Read More Strategic CX: Optimising Your Customer Experience to Drive Business Growth Customer experience drives growth and loyalty in a changing digital world. This on-demand webinar shares key insights from the Protiviti–Oxford global outlook, covering CX strengths, challenges, and the role of AI. Learn how to close the CX performance gap and boost growth. Watch on-demand now Back to Basics: Why Sustainability Initiatives Persist Despite Challenges Protiviti’s recent webinar reveals that most companies are continuing or adjusting their sustainability strategies rather than abandoning them. Leaders are viewing sustainability as a driver of resilience and long-term value instead of just a compliance exercise. The discussion highlights why collaboration, risk assessment, and integration into business operations are essential to maintaining momentum even in challenging times. Read more Protiviti Services for Consumer Goods & Retail Pro Briefcase Consumer Goods Protiviti helps Consumer Goods organisations to rethink core business operations and transform for evolving customer needs and stakeholders’ expectations. Our expertise helps companies to respond quickly to challenges and identify innovative ways to embed resilience, optimise margin and improve operational performance. Pro Workflow Flowchart Retail Protiviti helps Retail organisations including apparel and specialty, food, beverage and tobacco, restaurants and food service, and home furnishings sectors reach customers where they are through business transformation efforts focused on evolving customer needs. Topics Internal Audit and Corporate Governance Risk Management and Regulatory Compliance Business Performance Industries Retail Consumer Products and Services
