Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Podcast April 20, 2023 Risky Women Podcast | Regulator Series: Grovetta Gardineer from OCC Maryann Kennedy speaks with the Senior Deputy Comptroller for Bank Supervision Policy at the Office of the Comptroller of the Currency, Grovetta Gardineer, about the regulatory priorities in current economic environment.Grovetta Gardineer is the Senior Deputy Comptroller for Bank Supervision Policy at the Office of the Comptroller of the Currency (OCC). In this role, Ms. Gardineer directs the… Whitepaper September 16, 2020 Strategies for Reducing Retail Shrink During Challenging Times Shrink has long represented a significant challenge for retailers. Unfortunately, during a time of tightening margins and declining sales, the issue shows no signs of withering away. According to the 2020 National Retail Security Survey of the National Retail Federation (NRF), shrink is at an all-time high. In 2019, it accounted for an average rate of 1.62% of inventory, calculated at retail,… Whitepaper August 29, 2023 Generative Artificial Intelligence You need to learn not only about generative artificial intelligence’s potential uses for delivery and management of healthcare, but also about its capabilities to support internal audit activity. At the same time, you need to understand hazards associated with its use and develop your approaches to realizing generative AI’s potential while managing its risks. Whitepaper October 24, 2024 Reframing Regulatory Change: Adapting to Win Regulations continue to expand in number and scope, driven by a variety of sources. As a result, the industry must deal with regulatory change on an ongoing basis. Some companies take an ‘adapting to win’ approach, which benefits not just how they manage regulations (and regulators) but their systems, controls and processes. Newsletter February 17, 2025 Are Your Board Materials Highlighting What’s Really Important? Board materials have long been an issue. What makes this issue one that must be addressed with intention is the current competitive, digital and data-driven environment leaves less time to make decisions due to the pace of change.Directors want more strategic emphasis and less operational detail in boardroom prep materials and discussions. Yet, we continue to hear board members express the view… Whitepaper December 18, 2025 Climate risk assessment: A practical framework for non-financial enterprises Climate risk assessment is vital for non-financial enterprises to meet regulations, mitigate risks, and align strategies, ensuring resilience in a changing climate landscape. Newsletter April 8, 2026 AI Oversight: A Board Governance Imperative AI board governance boosts ROI and confidence—Protiviti’s survey reveals that engaged, responsible oversight empowers boards to drive value and accountable AI outcomes. Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Client Story May 26, 2023 Transforming risk culture from the bottom up: A global insurance provider’s RCSA journey A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organisation would boost regulatory… Whitepaper June 27, 2023 What Role Should Compliance Play in ESG? By Bernadine Reese and Jackie Sanz Regulators and many other stakeholders are intently focused on how financial institutions address environmental, social and governance (ESG) matters. Within financial institutions, boards of directors, executive management and much of the C-suite are weighing in on the ESG strategy and approach. Chief compliance officers (CCOs), though, have been remarkedly… Load More