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  • Infographic

    May 8, 2023
    The Committee of Sponsoring Organisations of the Treadway Commission (COSO) recently released interpretive guidance for organisations about designing, evaluating and achieving effective internal control over sustainability reporting (ICSR) using COSO’s globally recognised Internal Control — Integrated Framework (ICIF), developed in 2013. The intended outcome is to build trust and confidence in…
  • Whitepaper

    September 9, 2021
    The global e-commerce market is projected to approach $5 trillion in sales in 2021[1] — pretty impressive for an industry that only came into existence in 1991 when the internet was opened for commercial use. With brick-and-mortar stores shuttered because of COVID-19 and online buying the only option many consumers had, retail e-commerce sales in 2020 grew by double-digits in every region of the…
  • Video

    February 24, 2022
    Alleged criminals have identified the potential for laundering funds through e-commerce. After all, why would a money launderer hassle with the physical transport of ill-gotten gains or risk dealing with financial institutions with savvy detection capabilities when laundering money can be done with a few clicks of a computer in an environment that may not always be vigilant in detecting fraud?…
  • Whitepaper

    September 16, 2020
    Shrink has long represented a significant challenge for retailers. Unfortunately, during a time of tightening margins and declining sales, the issue shows no signs of withering away. According to the 2020 National Retail Security Survey of the National Retail Federation (NRF), shrink is at an all-time high. In 2019, it accounted for an average rate of 1.62% of inventory, calculated at retail,…
  • Infographic

    July 4, 2022
    The effects of the pandemic have resulted in a major shift in consumer preferences and behaviors that have upended businesses and services, unlike anything in the past. Today, consumer goods and retail companies are continuing to feel the weight of these challenges. According to Protiviti's global 2022 Top Risks Survey, data, supply chain and customer experience are top of mind for…
  • Client Story

    May 12, 2022
    Protiviti created a transparent end-to-end process flow by identifying gaps and providing recommendations for improvement and savings. A data deep dive reviewed elements of sales, markdowns and shrink data and a statistical analyses of shrink, damages and manual markdowns provided a total loss calculation.
  • Newsletter

    October 9, 2025
    This month’s edition highlights the insights shaping today’s risk and innovation landscape. From Protiviti and NC State’s annual Top Risks Survey to our latest AI Pulse Survey, explore how organisations are advancing AI integration and driving industry transformation.
  • Newsletter

    October 15, 2020
    Environmental, social and governance (ESG) reporting has come into its own as a discipline, with most public companies now issuing sustainability reports. What’s the board’s role in ensuring these reports are responsive to investors’ needs?
  • Newsletter

    July 10, 2020
    As global markets continue to address the COVID-19 pandemic, practical digital know-how is becoming more than a desirable attribute that directors aspire to embrace. A compelling study asserts that companies could be falling behind if they lack a digitally savvy board. Boards and business leaders are well aware of the digital revolution taking place across the globe and how digital leaders were…
  • Newsletter

    September 10, 2020
    Churchill said he strived “to foretell what is going to happen tomorrow, next week, next month, and next year — and to have the ability afterwards to explain why it didn’t happen.” His acknowledgment of the futility in predicting the future is especially apropos today as markets transition to the eventual “new normal.”The business model is akin to a finely tuned machine requiring the coordination…
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