Results for Search Submit Filter by: Advanced Filter All results Solutions Industry People Client Story Insights/Blogs Filter Whitepaper FCA to focus on the embedding of Vulnerable Customer Finalised Guidance as its Financial Lives survey shows a rise in the number of consumers who have vulnerability characteristics In February 2021 the FCA published two key documents in relation to its ongoing work on vulnerable customers. The Financial Lives survey was updated to reflect the position of UK consumers in October 2020. This showed that an estimated 27.7 million adults were showing characteristics of vulnerability, a rise of 15% since February 2020. The FCA also published its Finalised Guidance (FG 21/1) for… Video Collaboration Forum Series 4: Optimism in tough times (Week-10) The Future of Business: Part 2: Challenge your Normal Do you still believe in your company’s purpose? How will your people work together in the future? How will you work with clients? Do you need an office? Our corporate values and our working environment are undergoing their biggest change in over a century – how will you seize the opportunities this presents? Dan Foley from Kier… Podcast Podcast | Sustainable Finance With the dominance of ESG as a key agenda item in the boardroom and C-suite, it’s no surprise that one especially noteworthy topic is sustainable finance – ensuring that investments in products and services are aligned with ESG and sustainability standards. This certainly is a key area of focus in financial services.In this podcast, Protiviti’s Paul Middleton interviews Ana Carolina Oliveira,… Newsletter SIFMA Quantum Dawn VI A Decade of Testing and Resilience Over the past 10 years, the Securities Industry and Financial Markets Association (SIFMA) has coordinated a series of industrywide resilience exercises known as Quantum Dawn. These exercises provide a forum for financial firms, regulatory bodies, central banks, law enforcement, government agencies, trade associations and information-sharing organisations to… Newsletter Improving Board Performance in Disruptive Times The 2020s are well on their way to earning the ominous label of a troubling, disruptive decade, but there remain viable opportunities amid the challenges. What is the board’s role in preparing the organisation for “show-stopping” and potentially existential risks? The Story: A global board survey conducted by McKinsey of approximately 1,500 corporate directors found that directors “are not… Whitepaper Guide to business continuity & resilience Plan for the Unexpected. Build Resiliency. Instill your organisation with the advantage to endure company disruptions and consistently meet business goals with reduced financial, operational, cybersecurity, and efficiency losses. Assess your areas of risk and develop, enhance, as well as maintain plans to enable resilience, regardless of the circumstance. Flashing back to 2020, the world… Podcast Podcast | Focusing on ESG Planning and Strategy ESG is a driving theme and priority for most organisations around the world today. And like any other key initiative within these organisations, whether it be global expansion or launching new product lines, there must be a plan and strategy for ESG programmes and activities. They cannot be approached as a side project. In this episode of Board Perspectives, we speak with Protiviti’s Ellen… Blogs A measured approach: FSI COOs weigh in on ESG initiatives Increasingly, environmental, social, and governance (ESG) initiatives have become a strategic priority for financial institutions. The recent UK Finance COO Forum explored how these initiatives are developing across the financial services sector. Among the insights gleaned from the forum is that most institutions are taking a measured approach to ESG strategy as they acquaint themselves with ESG… Blogs Inspiring women leaders - In conversation with Janet Barberis What’s it like being a female leader in professional services, and how has the sector changed? Nina Haldorsen from Protiviti’s iGROWW network interviews Janet Barberis, managing director at Protiviti UK about her career and why ‘being yourself’ matters. Blogs FSI COOs share insights on leveraging intelligent automation Robotic process automation (RPA) and artificial intelligence (AI) are helping financial institutions transform their operations. But many institutions are in the early stages of their journey. The UK Finance COO Forum in April discussed the benefits of intelligent automation and how institutions can leverage it to enhance customer experience. Load More
