Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Blogs May 19, 2022 FSI COOs share insights on leveraging intelligent automation Robotic process automation (RPA) and artificial intelligence (AI) are helping financial institutions transform their operations. But many institutions are in the early stages of their journey. The UK Finance COO Forum in April discussed the benefits of intelligent automation and how institutions can leverage it to enhance customer experience. Newsletter June 11, 2025 The Upside of Uncertainty: Seizing Opportunities Amid a Global Structural Shift Explore how resiliency and the upside of uncertainty can transform challenges into opportunities for boards. Insights from Protiviti's conversation with Heidi Crebo-Rediker. Client Story November 5, 2024 Improved Sales Strategy Generates Growth for Global Climate Action Solution Provider Discover how sales strategy optimisation led to a 25% increase in lead conversion and 15% boost in client retention for a global climate action provider. Client Story August 21, 2024 Organisational Change Drives Settlement Administration Success The client completed their court approved phase of the settlement administration, while improving its internal processes and developing a culture dedicated to continuous improvement. Blogs October 14, 2021 Pick up the (Teams) Phone The use of technology platforms to support remote and hybrid work has accelerated. But as businesses put their long-term plans into action, what’s going to happen to phone systems? Corey Harrison, managing director at Protiviti in the US, and Jez Haisman, director for Microsoft technology at Protiviti UK, reveal more. Blogs January 25, 2023 FSI COOs discuss challenges of carrying out the Consumer Duty Financial firms are preparing for the Consumer Duty, one of the biggest regulatory reforms in the fair treatment of customers. In November, U.K. Finance COO Forum members discussed topics related to the regulation, including the importance of communicating value, influencing cultural change, and why the makers and sellers of products need to talk. Blogs May 10, 2023 Well-being isn’t fluffy — we want positive pressure at work. Modern business is often defined not only by change, myriad projects and increasing regulation but also by culture, employee experience and well-being. Somewhere in the middle is the sweet spot of positive performance. Julie Wacker, occupational psychologist at Robertson Cooper, spoke to Matt Duncan, a managing director at Protiviti, about finding the balance. Client Story February 25, 2025 Real Estate Investment Trust Enhances Business Resilience With Improved ESG Reporting Enhance your business resilience with comprehensive ESG reporting. This real estate investment trust leads in sustainability with a robust GHG emissions reduction plan and benchmarking. Blogs June 30, 2023 Why diversity matters for AI governance Anne-Marie Imafidon has been on a mission to harness the power of technology since she was four years old. She is now helping women and non-binary people to do the same. Speaking on Protiviti and Robert Half’s Tackling Tomorrow Today event series, she said diversity would be key to developing ethical artificial intelligence (AI). Blogs May 19, 2023 Amie Pinder’s squiggly career: “I wanted to see inside the black box” What’s it like to change professions and gain a variety of experience? Amie Pinder, director of technology resilience risk at the London Stock Exchange Group, started her career in audit, but realised the world of technology was waiting for her. She speaks to Simran Sadhra and Rhianne Williams from Protiviti’s iGROWW network about her journey. Load More