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  • Podcast

    November 27, 2023
    Risky Women Podcast | Strategic Risk
    Kimberly Dickerson, Executive Vice President - Global Head of Operations and Technology at Protiviti, speaks with Star McDade, Senior Vice President, Audit Services - Staff Agencies, Analytics & Insurance (SA&I) at USAA, about confronting stereotypes by demonstrating the positive influence of risk and assurance professionals, overcoming the challenges in the transformation of auditing…

  • Client Story

    December 19, 2022
    National Defense Agency makes quick return to remote work
    Governmental agencies can be seen as slow to adopt new processes, but when the COVID-19 pandemic hit, this foreign defense agency needed to make a quick shift to remote working for both civilian and non-civilian employees while maintaining a high level of readiness. They urgently rolled out Microsoft 365 to enable remote work and communication for approximately 60,000 of their approximately 150,…

  • Client Story

    April 18, 2024
    Intelligent Document Retrieval System, Powered by Responsible AI, Helps Reduce Air Pollution
    This company is a leader in the supply of after-sale services to the world’s engine and compressor markets and is trusted by nuclear power plants, the U.S. military and both public and private electricity generators around the globe. With the EPA’s recently announced Good Neighbor Plan in mind, the client needed a quick, reliable air pollution reduction strategy. However, the company had to sift…

  • Client Story

    April 30, 2025
    Business-Centric Approach to Microsoft Copilot Adoption Drives Energy Company’s Operational Evolution
    Boost productivity with our strategic approach to Microsoft Copilot adoption, achieving 82% user engagement and transforming operations for energy companies.

  • Whitepaper

    June 12, 2020
    The FCA Focus on Payment Firms Continues
    The FCA’s Business Plan 2020/21 highlights that payment services are an FCA priority for supervision and, more significantly, for intervention. In the light of the FCA’s review and reprioritisation of risks to its stated Objectives in the light of the Coronavirus, it has identified significant risks in relation to Payment Services Providers (including Payment Institutions and E-money institutions…

  • Blogs

    May 19, 2023
    Amie Pinder’s squiggly career: “I wanted to see inside the black box”
    What’s it like to change professions and gain a variety of experience? Amie Pinder, director of technology resilience risk at the London Stock Exchange Group, started her career in audit, but realised the world of technology was waiting for her. She speaks to Simran Sadhra and Rhianne Williams from Protiviti’s iGROWW network about her journey.

  • Client Story

    March 21, 2023
    Florida-Based Bank Optimises Customer Relationship Value Through Innovative Data Approach
    This Florida-based organisation has grown from a small community back to one of the state’s largest financial institutions. Over time, the bank built its reputation by maintaining the personalised service of a community bank while investing in the talent, technology and financial products customers expect from a large bank – from facilitating inbound investments and empowering small businesses to…

  • Client Story

    January 31, 2022
    Client story: Apparel company's 'Instagram project'
    Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each…

  • Newsletter

    August 23, 2023
    The Director’s Playbook for Generative AI
    The big picture: So much has been written about generative AI (GenAI), it seems like a constant buzz inspiring both wonder and fear. But the value proposition is alluring. After witnessing OpenAI’s ChatGPT in action, Bill Gates said, “I knew I had just seen the most important advance in technology since the graphical user interface.”Between the lines: The opportunities for using GenAI to enhance…

  • Video

    August 12, 2025
    Video | From Risk to Resilience: Revolutionising Small Business Payments
    In today’s fast-paced and interconnected world, trust is more critical than ever in the financial technology landscape. In the first episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a Director within Protiviti's Technology Consulting solution, engages in an insightful conversation with Saujin Yi, Founder and CEO of LiquidTrust.…
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