• Search in Protiviti.com

Insight Search

Sort by:

  • Blogs

    September 24, 2025
    AI in Financial Services: A COO’s Practical Playbook for Real-World AI Adoption
    Over the past 18 months, in every COO conversation I’ve had in financial services, AI has moved from buzzword to boardroom priority. But in our highly regulated UK market, where the FCA and PRA keep a keen eye on risk and efficiency, it’s not enough to be optimistic about AI’s potential. You must be relentlessly pragmatic.

  • Video

    August 12, 2025
    Video | From Risk to Resilience: Revolutionising Small Business Payments
    In today’s fast-paced and interconnected world, trust is more critical than ever in the financial technology landscape. In the first episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a Director within Protiviti's Technology Consulting solution, engages in an insightful conversation with Saujin Yi, Founder and CEO of LiquidTrust.…

  • Client Story

    January 31, 2022
    Client story: Apparel company's 'Instagram project'
    Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each…

  • Client Story

    March 31, 2021
    Water company completes successful digital and financial transformation, positions itself for further growth
    Effecting transformational change on a global scale is challenging for any organisation, in any environment. It is an even tougher hill to climb during a global pandemic. Yet, this didn’t stop one organisation, a worldwide leader in providing cleaner, softer water through innovative, sustainable solutions, from successfully pursuing a major global finance and IT transformation in 2020.

  • Client Story

    November 24, 2021
    Global bank puts customer experience front and center as its engine for growth
    In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti…

  • Client Story

    March 17, 2021
    Financial lender and co-op owner get a fresh start with an integrated CRM solution
    The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with…

  • Client Story

    November 8, 2021
    Insurance giant seeks staff augmentation, gains new opportunities for growth
    A global insurance company — like so many other businesses — had come to rely on a service provider in India for finance operations support. It had no plan to change that arrangement. Then COVID struck. One week before 2020’s first-quarter closing, the Indian government prohibited workers from leaving their homes. This ruling lasted for 21 days as the nation struggled to limit its COVID…

  • Client Story

    February 26, 2021
    Aerospace firm embraces holistic inventory transformation, saves millions
    A successful organisation is one that can deftly coordinate its many moving parts, but, sometimes, even the best organisations can get out of sync. That was the case with an aerospace company and its inventory. The organisation knew it was operating with too much stock and was even holding millions of units after they had been written off the books. The company made numerous attempts to optimise…

  • Client Story

    February 17, 2021
    Internal audit group converts SOX testing to real time, extends coverage tenfold using RPA
    As internal audit organisations look for effective ways to perform their work in a more agile manner, including how to leverage methodologies, data and technology to add value and become strategic advisers to their business partners, many are finding that the use of robotic process automation (RPA) checks a lot of boxes.RPA integration into internal audit functions is expanding and improving…

  • Client Story

    February 15, 2021
    How a collaborative procurement solution empowered an environmental nonprofit to source globally, act locally
    Harnessing the purchasing power of a global organisation can be a challenge, especially when centralised procurement is not the right fit. That was the conundrum facing a global environmental nonprofit headquartered in the United States.The organisation’s mission, structure and culture created very specific requirements when it came to sourcing, and with this, unique challenges. While there were…
Loading...