Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Podcast Transcript December 1, 2021 Transcript | Monte Carlo Simulations and Other Quantum Use Cases Monte Carlo simulations have been around for quite a while in classical computing, and help companies model “what if scenarios” such as how pricing might change over time. Since 2015, the quantum computing industry has believed Monte Carlo simulations would be one of the best use cases to show quantum advantage. QC Ware was able to prove the feasibility of this… Whitepaper April 13, 2020 Managing Conduct Risk: How Aggregating and Assessing Data Can Drive Culture-Changing Decisions . . .Second in a Series on Risk Quantification Nearly every financial institution expresses a commitment to fair and transparent treatment of customers, investors and partners, but many still struggle to articulate and communicate to employees what they deem to be appropriate conduct. Often, employees are left to presume whether their actions align with their organisation’s culture. This chasm… Infographic June 26, 2024 Infographic | 2024 Top Risks for Innovation and Transformation Executives Innovation and transformation executives identified the biggest threats impacting their organisations in Protiviti’s 2024 Top Risks Survey. The executives’ perspectives on risks, listed below, reflect increasing concerns over emerging technologies, workforce challenges, limited growth opportunities, and customer loyalty. Video March 25, 2021 Collaboration Forum Series 4: Optimism in tough times (Week-10) The Future of Business: Part 2: Challenge your Normal Do you still believe in your company’s purpose? How will your people work together in the future? How will you work with clients? Do you need an office? Our corporate values and our working environment are undergoing their biggest change in over a century – how will you seize the opportunities this presents? Dan Foley from Kier… Blogs May 21, 2021 Collaboration Forum Series 5: Building a brighter future (Week-5) The future of sustainability & ESG: a business imperative or just good practice? Over the last year, many businesses have needed to prioritise survivability over sustainability. The pandemic has amplified ESG awareness and expectations. Investors, shareholders, clients and employees are demanding ESG authenticity and action. What is your company doing today? What do you need to do… Survey July 25, 2022 Energy and Utilities Executive Perspectives on Top Risks 2021 & 2030 The range of uncertainties facing Energy and Utilities business leaders around the globe is overwhelming. Challenges triggered by a once-in-a-century pandemic continue to unfold, combined with numerous other risk issues, such as growing social unrest and polarisation, and ever-present challenges associated with technology, digital transformation and innovation. Staying abreast of emerging risk… Whitepaper May 2, 2023 For TMT companies, accelerating innovation is a real and growing challenge The big picture: Protiviti’s inaugural Global Technology Survey shows TMT companies are streamlining operations to save costs while managing a wide range of technology-related risks that could impede their ability to innovate. Go deeper: The survey underscores the need for companies to: Address challenges to innovation such as security and privacy-related risks, changing regulations… Client Story May 11, 2021 Healthcare organisation pursues RPA operational excellence to heal inefficiencies across revenue cycle, supply chain and more Businesses the world over are adopting Robotic Process Automation (RPA) to lower costs, increase efficiency and improve operational quality. Some businesses have begun by implementing readily available off-the-shelf RPA technology, only to find coding a few bots is not sufficient to build a sustainable RPA programme. Succeeding with RPA — that is, deriving the greatest value from the… Podcast Transcript February 18, 2023 Transcript | ESG from a Legal Perspective – with Dennis Kerrigan and Rich Cohen In this episode, we focus on ESG from a legal perspective. Alyse Mauro Mason, an Associate Director with the Business Performance Improvement solution and ESG practice at Protiviti, interviews Dennis Kerrigan, Executive Vice President and General Counsel for the Hanover Insurance Group, and Rich Cohen, a Managing Director with the Legal Consulting practice at Protiviti. Load More
