Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Video December 17, 2025 AI and Modernisation: Workforce Evolution, Change Champions and Customer Experience AI is transforming the workforce — but the story is one of evolution, not extinction. In this Money20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, reflect on the real impact of artificial intelligence (AI) and modernisation, drawing on decades of experience guiding… Newsletter February 11, 2026 Key Topics for the Board’s Agenda in 2026 Set an effective board agenda for 2026, focusing on AI oversight, risk management, and strategic execution to enhance governance amid evolving challenges. Video December 19, 2025 Designing Fair Finance: The Playbook for Trust, Inclusion and AI Governance In an environment where financial services are rapidly digitising, CIOs are under increasing pressure to ensure that innovation doesn’t outpace responsibility. At Money20/20, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sat down with Amanda Estiverne-Colas of the National Alliance for Financial Literacy and Inclusion (NAFLI) and Evan Feeney of Consumer Reports to… Blogs February 13, 2026 Navigating Innovation and the Board’s Balancing Act The term innovation is seen by many as an ambiguous buzzword, invoked in conversations around AI, emerging technologies and the future of work, yet rarely defined with precision. Innovation is often considered synonymous with technological advancements, but it is far broader than this. To unlock its full potential, and to understand the risks and opportunities it presents, leaders must articulate… Video December 15, 2025 Video | From Declines to Approvals: How Kipp Is Transforming Payment Outcomes In the second episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Chanan Lavi, founder of Kipp, to explore the next wave of innovation in the payments ecosystem. Their conversation delves into the challenges of payment declines, the importance of collaboration… Client Story January 6, 2026 Universal Parks & Resorts Transforms Its Supply Chain Team’s People Readiness Universal Parks & Resorts (UPR) welcomes guests around the world to experience epic stories and exhilarating adventures in astonishing and immersive new ways. UPR had undergone significant change and restructuring in the five years prior to Protiviti’s involvement and as a result, supply chain team members were unclear about their roles and responsibilities. In addition, UPR was looking to… Podcast January 7, 2026 Podcast | 2026 Predictions and the Road to 40,000 Logical Qubits — with Photonic Let’s look to 2026 and recap a pivotal 2025 with Paul Terry, CEO of Photonic. Explore why the industry has officially moved past the era of noisy qubits into the race for fault-tolerant, "gold-standard" logical qubits. Paul joins host Konstantinos Karagiannis to break down Photonic’s selection for DARPA’s Quantum Benchmarking Initiative Stage B and explains how their unique distributed… Podcast January 29, 2026 Risky Women Podcast | Compliance Priorities for 2026 Dive into top compliance priorities for 2026 — the most unpredictable year yet — with our latest episode, where we explore the evolving landscape of regulatory priorities. Join Kimberley Cole and industry experts Bernadine Reese and Carol Beaumier from Protiviti as they unpack the complexities of compliance in an unpredictable environment. This episode is a must-listen for anyone navigating the… Blogs January 28, 2026 Crack the ERP Code for a Successful IT Transformation One of the most common hurdles when organisations launch an IT transformation is the need to upgrade core enterprise resource planning (ERP) systems. As business expands and market demands shift, older systems often reveal their limitations. Performance bottlenecks, integration headaches and a lack of advanced analytics can leave organisations unable to respond quickly to new opportunities or… Blogs January 28, 2026 Beyond Go-Live: Change Enablement at the Heart of ERP Transformation ERP transformations are often described as journeys, but the real test starts after the system is live. During our recent webinar, ERP Transformation: How High-Performing Organisations Align Business and Tech, leaders from The Aerospace Corporation, Cincinnati Children’s Hospital Medical Center, and Beusa Energy shared how the post–go-live phase is less about technical deployment and more about… Load More