Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Video November 1, 2023 Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client… Infographic June 3, 2025 Infographic | Back to basics: Sustainability driving operational excellence and resilience for your business ESG is no longer a nice-to-have — it’s a strategic business imperative. The companies that will lead are those embedding sustainability into every aspect of their operations. It’s not just about compliance; it’s about driving long-term value, resilience and growth in an increasingly dynamic landscape.This imperative does require effort – but it’s important to remember you are not alone. All… Podcast May 7, 2025 The State of ESG – with Rachel Lowe, Matt Toohey and Alyse Mauro Mason In our latest installment of Board Perspectives, we’re discussing the state of ESG around the world. Protiviti Associate Director Alyse Mauro Mason is joined by Rachel Lowe of Proskauer and Matt Toohey of Modern West Advisory. Blogs March 26, 2024 Say ‘yes’ and the world is your oyster…in conversation with Marie Lodňanová For Marie Lodňanová, her fearlessness to step into the unknown and her openness to say ‘yes,’ rather than to look for an excuse to say ‘no,’ saw her travel from the Czech Republic, to Poland and Mexico – all in the name of work. Currently calling the UK home, Marie is Global Head of New Business Onboarding with Visa FinTech subsidiary, Currencycloud. She tells one of our senior consultants,… Blogs October 10, 2024 U.K. Online Safety Act: The Impact on Tech Firms and Critical Compliance Considerations The U.K. Online Safety Act (OSA) is part of a suite of new online-safety and consumer-protection regulations aimed at safeguarding users from harmful content on digital platforms. Its implementation is planned in three phases from 2025 to 2026. Client Story November 4, 2024 Natural Gas Infrastructure Firm Modernises Records Management Processes for Future Growth and Compliance Modernise your natural gas records management with our cloud-based solution. Enhance compliance, improve accuracy, and prepare for AI enablement in the energy sector. Podcast January 16, 2026 Podcast | Making the Energy Transition Bankable – with Alyse Mauro Mason and Geneviève Piché In our latest edition of Board Perspectives, our conversation focuses on the challenge of guiding companies through an energy transition that requires significant capital, stronger risk governance, and early pathways to generating cash flow. As global supply chains shift and critical minerals grow more essential, directors must keep competitiveness front and center in an increasingly… Client Story March 31, 2021 Water company completes successful digital and financial transformation, positions itself for further growth Effecting transformational change on a global scale is challenging for any organisation, in any environment. It is an even tougher hill to climb during a global pandemic. Yet, this didn’t stop one organisation, a worldwide leader in providing cleaner, softer water through innovative, sustainable solutions, from successfully pursuing a major global finance and IT transformation in 2020. Whitepaper March 15, 2022 10 Actions Financial Institutions Should Take to Address the Russian and Belarussian Sanctions An unprecedented wave of sanctions and export controls against Russia, and to a lesser extent Belarus, requires financial institutions from the West and other allied countries to take immediate steps to understand the impact of the complex requirements and ensure compliance. Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Load More
