Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Video December 15, 2025 Video | From Declines to Approvals: How Kipp Is Transforming Payment Outcomes In the second episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma campaign, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Chanan Lavi, founder of Kipp, to explore the next wave of innovation in the payments ecosystem. Their conversation delves into the challenges of payment declines, the importance of collaboration… Video December 16, 2025 The Modern CIO Dilemma: Trust, Transformation and Exponential Technology CIOs today face a pivotal crossroad — one defined by exponential technology, relentless transformation and the imperative to build trust at every level. In this Money20/20 conversation, Protiviti’s Dan Stummer, managing director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, unpack the modern CIO dilemma and offer pragmatic guidance for… Video December 17, 2025 AI and Modernisation: Workforce Evolution, Change Champions and Customer Experience AI is transforming the workforce — but the story is one of evolution, not extinction. In this Money20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, and Andrea Deal, associate director, CIO solutions, financial services, reflect on the real impact of artificial intelligence (AI) and modernisation, drawing on decades of experience guiding… Video December 17, 2025 People First: Mentorship, Inclusion, and Leadership in Payments Today’s CIOs are navigating a payments landscape where technology moves fast — and people’s expectations move faster. In this Money 20/20 conversation, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sits down with payments industry leader Genevieve Dozier to explore how mentorship and inclusion create resilient teams and better outcomes — especially as AI accelerates… Video December 19, 2025 Designing Fair Finance: The Playbook for Trust, Inclusion and AI Governance In an environment where financial services are rapidly digitising, CIOs are under increasing pressure to ensure that innovation doesn’t outpace responsibility. At Money20/20, Protiviti’s Melissa Desjardins, director, CIO solutions, financial services, sat down with Amanda Estiverne-Colas of the National Alliance for Financial Literacy and Inclusion (NAFLI) and Evan Feeney of Consumer Reports to… Video December 22, 2025 Video | From Access to Impact: Transforming Cross-Border Payments in Emerging Markets In the third episode of Protiviti’s Fintech Innovation Series, part of our Modern CIO Dilemma program, Melissa Desjardins, a director within Protiviti’s Technology Consulting solution, sits down with Stéphanie Joseph, cofounder and CEO of Kura, to explore how fintech innovation can unlock access to payments, commerce and economic participation in emerging and frontier markets.Drawing on her… Video April 14, 2022 Working with heart: my journey through consulting, culture, and creativity In this Protiviti Life article Varun Dewan, director at Protiviti UK, lifts the lid on his working life, love of art, and the connection between creativity and clients. Protiviti Life with Varun Dewan In this video, Varun Dewan, director at Protiviti UK, lifts the lid on his working life, love of art, and the connection between creativity and clients. Video January 17, 2022 COO Spotlight Series Welcome to the Protiviti COO spotlight series. In this video series will be talking to COO’s and finding out what’s keeping them awake at night. The series will focus on issues like operational resilience, operational excellence, future of work, vulnerable customers, cloud and much more. In the first video Zish Khan COO of Aldermore bank talks to us about obstacles he deals with in his… Video October 25, 2021 Economic Update Forum with John Ashcroft The future of the economy post-COVID-19: what’s next for consumers, workers and businesses? What does our post-pandemic future look like? Who are most likely to be the winners and the losers in the months and years to come? Has the economic damage caused by the pandemic caused irreversible damage or created a once-in-a-generation opportunity to transform our economy and society and keep the UK… Video October 25, 2021 End-User Developed Applications (EUDAs): Still hiding in the organisation’s shadow? In this roundtable, we covered the key EUDA risks to consider, discussed how to manage these risks to ensure better governance and compliance. Other areas of discussion were: Establishing an EUDA control framework Consideration of managing EUDA risks for newer low code technology such as Power BI, PowerApps and Power Virtual Agent Leveraging technology to monitor and manage EUDA risks… Load More