Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter February 12, 2021 Implementing Operational Resilience Across the Organisation: An Essential Checklist Like any enterprisewide organisational change, implementing an operational resilience programme across an organisation requires a careful and collaborative effort to be successful. Whether implementation has been in the works for several years or is just beginning, turning the resilience programme from concept to reality is hard work. Except for the most dynamic and change-… Blogs June 10, 2020 CASS in the Regulatory Spotlight Small and medium size firms face greater regulatory scrutiny of their client asset arrangements as COVID-19 causes the economy to slow. Firms need to prepare now. The Client Assets Sourcebook (CASS) rules are designed to protect the cash and assets of clients from the potential insolvency of the financial institution (banks, custodian, investment bank, brokers or insurer) that hold… Whitepaper February 26, 2021 Compliance Insights - February 2021 Your monthly compliance news roundup Whitepaper February 16, 2021 Compliance Insights - January 2021 Your monthly compliance news roundup Client Story August 21, 2024 Organisational Change Drives Settlement Administration Success The client completed their court approved phase of the settlement administration, while improving its internal processes and developing a culture dedicated to continuous improvement. Whitepaper October 16, 2023 The Regulators Are Optimising Their Use of Data. Are You? Can financial institutions manage effectively in a world where issues and breaches are known to regulators before the chief compliance officer or anyone else in the organisation even learns about them? Blogs April 15, 2021 Customer Experience – How online retail changed the game for COOs Operational excellence has changed, from cost reduction to customer focus, a trend widely influenced by online retailers including Amazon. Companies following this path have seen big gains in their customer approval ratings and achieved increased productivity and efficiency as a result. Some organisations have appointed leaders to look after customer journeys, as they seek to develop world-… Podcast Transcript June 1, 2022 Transcript | A UK-Based Quantum Computer via Amazon Quantum computing via cloud access feels global, but there are reasons to have these machines located in a particular region. Oxford Quantum Circuits released a quantum computer named Lucy on Amazon Braket that not only helps customers with regulatory concerns, but also brings an exciting new type of transmon technology to the industry. Join host Konstantinos Karagiannis for a chat on the coaxmon… Podcast June 1, 2022 Podcast | A UK-Based Quantum Computer via Amazon Quantum computing via cloud access feels global, but there are reasons to have these machines located in a particular region. Oxford Quantum Circuits released a quantum computer named Lucy on Amazon Braket that not only helps customers with regulatory concerns, but also brings an exciting new type of transmon technology to the industry. Join host Konstantinos Karagiannis for a chat on the coaxmon… Video March 18, 2021 Collaboration Forum Series 4: Optimism in tough times (Week-9) The Future of Business – Part 1: Adapting to a Revolution in Consumer Behaviours The pandemic has triggered enormous changes in consumer behaviour, redefining how we shop, our brand loyalty and our customer experience. Watch our session recording with Mike Hancox, CEO of delivery company Yodel where we discussed how to turnaround a company to embrace new opportunities and the challenges to… Load More