Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Blogs March 3, 2023 How should payment firms react to the FCA "Dear CEO" letter on Consumer Duty? On 21 February 2023, the Financial Conduct Authority (FCA) issued a letter to the Chief Executives of payments and e-money firms setting out the key focus areas and challenges ahead of the Consumer Duty implementation deadline of 31st July 2023. Client Story February 8, 2023 Global Health Services Company Modernises Data and Applications with Microsoft A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Further investigating that disconnect revealed that the organisation's procedures for tracking and delivering rebate payments were hampered by complex, time-… Whitepaper October 6, 2023 ESG Data for Financial Services in an Operational Environment - AFME and Protiviti paper The report looks at the operational consequences from ESG regulatory reporting requirements. It sets out: how financial institutions should manage ESG data across the data lifecycle; the challenges operationally in satisfying the evolving nature of ESG regulations; and where there are opportunities for new technology to exist within this exchange despite the challenges.Click here to view the… Client Story June 30, 2023 Change management, automation and new digital tools transform finance operations for educational services company A $1 billion educational services holding company that operates in the U.S., Australia and New Zealand needed to transform its finance operations. The organisation, which operates numerous higher-education institutions and provides a workplace educational benefits administration solution, enrolled more than 100,000 students in its universities and served 50,000 workplace learners in 2021, growing… Whitepaper March 22, 2021 FCA to focus on the embedding of Vulnerable Customer Finalised Guidance as its Financial Lives survey shows a rise in the number of consumers who have vulnerability characteristics In February 2021 the FCA published two key documents in relation to its ongoing work on vulnerable customers. The Financial Lives survey was updated to reflect the position of UK consumers in October 2020. This showed that an estimated 27.7 million adults were showing characteristics of vulnerability, a rise of 15% since February 2020. The FCA also published its Finalised Guidance (FG 21/1) for… Whitepaper June 19, 2024 Can we trust culture and conduct to guide decision making in the financial services industry? More than 15 years after the great financial crisis, the financial industry’s culture and conduct remain very much in the headlines. Has nothing changed? A lot has indeed changed, though bad actors still manage to prevail at times. Maintaining good culture and conduct relies on the collective efforts and responses of financial institutions, regulators, and customers. We itemise a list of steps… Client Story March 30, 2022 Journey to the Microsoft Cloud: Global financial services institution modernises and protects data assets with Microsoft 365 Faced with the technical, compliance and data security challenges of launching Microsoft 365 across their global enterprise, a large financial services and investment institution needed to successfully deploy Microsoft 365 to its 30,000 employees while ensuring governance, compliance and data security. Because of the size and complexity of their firm, the financial institution had concerns with… Client Story May 19, 2023 Quantum computing helps financial services organisation improve portfolio optimisation A joint team of quantum computing engineers and financial analysts at this industry leader in digital financial services, led by a forward-thinking CIO, knew they wanted to take advantage of quantum computing to solve unique challenges that could not be handled with classical computing alone. This company sees value in preparing to be “at the ready” when quantum computing machines become… Whitepaper July 14, 2025 Navigating the Financial Services Industry’s Compliance Priorities in 2025: Mid-Year Checkpoint When we published our 2025 compliance priorities for financial services companies last December, we acknowledged that for a variety of reasons, understanding and managing compliance risks this year would be a true test of the industry’s commitment and acumen. Among factors adding to the challenge this year, we noted the rapid pace of technological advancement, geopolitical tensions, and diverging… Whitepaper December 19, 2024 The Compliance Playbook: Navigating the Financial Services Industry’s Compliance Priorities in 2025 As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex. Load More
