COO Network Forum COO Network is a quarterly event held in association with UK Finance under Chatham House rules. In this event, members discuss issues, share approaches and developments in their businesses, and tackle COO-specific best practices. On this hub page you can find key takeaways from all our previous events. For more information and to find out more about key events contact please Laura Moore. Featured insights Third parties still a challenge as operational resilience deadline approaches BLOGS 7 min read The cloud – Where governance and compliance now top the list of concerns BLOGS 6 min read The future of controls depends on people and technology BLOGS 7 min read Data is the key to helping vulnerable customers BLOGS 6 min read Working models are evolving, but COOs will test out plans first BLOGS 6 min read Customer Experience – How online retail changed the game for COOs BLOGS 7 min read Adapt, respond, and recover – Building a resilient financial sector BLOGS 6 min read