Intelligent Automation Services Unlock the power of intelligent automation to propel your business, drive productivity, enhance customer experience, and improve efficiency To remain competitive and accelerate digital transformation, organisations need to embrace intelligent automation and artificial intelligence (AI) to improve operational efficiency, automate repetitive processes, and unlock growth.Intelligent automation, sometimes also referred to as hyper or cognitive automation, combines automation technologies with artificial intelligence (AI) to help organisations make smarter decisions – faster and at scale. With its ease of implementation and scalability, intelligent automation provides measurable benefits across all business functions.Protiviti combines deep process and industry knowledge with innovative AI technologies and automation expertise to help companies solve challenges. We lead with people and process to envision how automation can improve operational performance, job functions and the business, and integrate that knowledge with technology to produce practical solutions that generate immediate value and accelerate digital transformation. Our intelligent automation services & technologies We leverage automation and artificial intelligence to drive impactful business and technology transformations. Our approach guides you from discovery to implementing top use cases, matching you with the right technologies to meet your goals. Through alliances with various technology partners, we are constantly evolving to remain at the forefront of leading platforms. Pro Briefcase Artificial Intelligence (AI) AI is changing the way we do business and there’s applied value for almost every function in every industry. We partner with clients to unlock the power of intelligence-based innovations for your business. Pro Building office Robotic Process Automation (RPA) RPA has become a staple for its ease of implementation and return on investment for cost reduction, improving manual functions, and overall scalability. We partner with clients to identify and maximise value from your automation investments. Pro Document Consent Natural Language Processing (NLP) NLP creates ability for technology to understand speech and text and has applications across many areas, from chatbots to consumer conveniences. We help companies develop solutions that optimise operations, improve employee productivity, and create better experiences. Pro Document Files Computer Vision We help clients accelerate document and image processing through employing technology, such as optical character recognition (OCR) to convert documents or images into digital data. Pro Document Stack IoT Services Protiviti’s end-to-end IoT services address this complex, connected domain by empowering your organisation to deploy, secure, and maintain IoT devices throughout their lifecycle, ultimately reducing costs, increasing revenue, improving your customer experience, and unlocking valuable insights. Pro Legal Briefcase AI & Automation Strategy Identifying and establishing the optimal sustainable programme for your organisation can be challenging. We partner with clients to define roadmaps, select platforms, and perform top-down ROI analysis to establish, evolve and scale programmes. graph Managed Support We provide flexible programme support, inclusive of development, optimisation, monitoring and help desk for automation programmes at all maturity stages. We leverage talent in-country and in global delivery centers to customise services that best support your priorities. Our approach Our approach to automation begins with understanding the optimal strategy to meet business needs and priorities, and exploring technical solutions that will yield optimal results. Following an iterative, agile process, we put the building blocks in place that will not only deliver an experience-driven solution but will enable scalability through growing the skills of your team, continued innovation and repeated successes.Define – Define vision, desired outcomes, success metrics and engage key stakeholdersExplore – Experiment with technologies and methods to deliver optimal outcomesBuild – Deploy solutions, operationalise the programme and build dashboards to track against key success measurementsScale – Engage the enterprise, continue to experiment, and deploy solutions To learn more about our digital experience agency, click here. Intelligent Automation partners We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Intelligent automation is a rapidly evolving area of technology, and as such we continually evaluate our automation partner ecosystem to ensure we can bring our clients emerging capabilities. Our primary partners include: Leadership Jonathan Wyatt Jonathan Wyatt is a Managing Director in London and is responsible for our operations in Europe. Jonathan and has almost 30 years’ experience in Technology & Business consulting, helping organisation transform, embrace the latest technologies, whilst managing the ... Learn more Ennika-Anneli Võrk Next Gen business intelligence & dataInnovation & client experienceBusiness performance improvementEnnika is skilled in international PMO, design thinking and classic & agile project management. Having worked in several financial institutions on strategic ... Learn more Featured insights and client stories The AI-People Conundrum: Learning to Lead, Not Lag | AI Pulse - Vol.5 SURVEY 12 min read Top Risks 2026: Executive Perspectives & Growth Opportunities SURVEY 8 min read Intelligent Document Retrieval System, Powered by Responsible AI, Helps Reduce Air Pollution CLIENT STORY 6 min read Hospitality Company Builds Foundation for Pursuing Responsible AI, Mitigating Risk with Comprehensive Standards and Enhanced Controls CLIENT STORY 7 min read Reimagined Data Drives a Predictive Maintenance Success Story CLIENT STORY 4 min read Frequently asked questions + EXPAND ALL What is intelligent automation? + Intelligent automation combines artificial intelligence (AI), robotic process automation (RPA), machine learning, and advanced analytics to automate business processes and enhance decision-making.For organisations in Switzerland, intelligent automation helps improve operational efficiency, increase productivity, and accelerate digital transformation while allowing employees to focus on higher-value activities. Protiviti’s intelligent automation services enable businesses to implement scalable solutions aligned with their strategic objectives. Why is intelligent automation important for organisations in Switzerland? + Swiss organisations face growing pressure to optimise costs, improve operational resilience, and adapt to evolving market and regulatory requirements. Intelligent automation enables businesses to streamline workflows, reduce manual effort, improve accuracy, and enhance both customer and employee experiences.By leveraging AI and automation technologies, organisations can increase agility, strengthen competitiveness, and support sustainable growth in an increasingly digital business landscape. What technologies are used in intelligent automation? + Intelligent automation integrates a range of technologies, including Robotic Process Automation (RPA), Artificial Intelligence (AI), machine learning, Natural Language Processing (NLP), computer vision, intelligent document processing, and advanced analytics.Together, these technologies help organisations automate processes, gain valuable insights from data, and optimise operations across finance, risk management, compliance, internal audit, and customer-facing functions. How does intelligent automation create business value? + Intelligent automation delivers business value by improving efficiency, reducing operating costs, and increasing scalability. By removing repetitive manual tasks and process bottlenecks, organisations can minimise errors, accelerate service delivery, and free employees to focus on more strategic activities.Protiviti helps organisations across Switzerland harness AI and automation technologies to drive measurable improvements in productivity, resilience, and long-term business performance. What business processes can be automated with intelligent automation? + Intelligent automation can support a broad range of functions, including finance and accounting, procurement, internal audit, compliance, customer service, human resources, supply chain operations, and IT services.Many Swiss organisations are adopting automation solutions to streamline reporting processes, manage invoices, improve regulatory compliance, and enhance decision-making through real-time insights and data analytics. How can Protiviti help organisations implement intelligent automation? + Protiviti provides end-to-end intelligent automation consulting services, helping organisations identify automation opportunities, design scalable solutions, and implement AI-enabled technologies across the enterprise.Our specialists combine deep industry experience with expertise in automation, AI, risk management, and digital transformation to help Swiss organisations improve efficiency, strengthen resilience, and unlock long-term value while maintaining effective governance and regulatory compliance.