Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Survey April 17, 2025 CPG and retail risk insights With the ongoing chaos of recent U.S. trade policies unsettling the global economy, retailers and CPG companies fear that tariffs, or even the threat of them, may cause inflation, reduced consumer spending, and a global recession. Long-term planning, strategic investments, and recruitment are the chief concerns for retail and CPG leaders, according to Protiviti's latest Executive Perspectives on… Newsletter April 15, 2026 Industry Insights - Consumer Products & Retail New insights highlight how CPG and Retail leaders across functions are moving from AI pilots pilots to operationalising AI for measurable impact, how generational dynamics impact workforce effectiveness, and how AI is re-shaping the ERP landscape. Survey December 17, 2024 2024 Consumer Goods and Retail Finance Priorities In this year’s survey, the finance leaders ranked financial planning and profitability analysis and reporting, strategic planning, routine reporting and closing activities, security and privacy of data, and process improvement as their top five priorities for the next 12 months. Whitepaper September 16, 2020 Strategies for Reducing Retail Shrink During Challenging Times Shrink has long represented a significant challenge for retailers. Unfortunately, during a time of tightening margins and declining sales, the issue shows no signs of withering away. According to the 2020 National Retail Security Survey of the National Retail Federation (NRF), shrink is at an all-time high. In 2019, it accounted for an average rate of 1.62% of inventory, calculated at retail,… Client Story May 12, 2022 A National Retailer Takes on Inventory Shrink to Improve Margins Protiviti created a transparent end-to-end process flow by identifying gaps and providing recommendations for improvement and savings. A data deep dive reviewed elements of sales, markdowns and shrink data and a statistical analyses of shrink, damages and manual markdowns provided a total loss calculation. Client Story July 12, 2018 U.S retailer launches global supply chain capability in record time Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the… Infographic July 11, 2023 CPG & Retail: The Innovation vs. Technical Debt Tug of War Protiviti's latest research shows that consumer packaged goods (CPG) and retail companies recognise the urgency of innovation and have a clear strategy to maximise the value of IT. Learn more about the industry results of Protiviti’s inaugural Global Technology Survey: Retail and CPG Companies Accelerate Innovation Amid Regulatory Pressures, Resistance to ChangeDownload Infographic Client Story April 19, 2024 Rural Lifestyle Retailer Builds Customer Loyalty With Enhanced CIAM Strategy Protiviti partnered with a rural lifestyle retailer client to assess its Customer Identity and Access Management (CIAM) program and architecture. Client Story March 13, 2024 Global Retailer Goes Digital: Revitalising Store Operations and Enhancing Community Commitment Protiviti leveraged Microsoft Power BI to help this client transform its operational analytics. We built a user interface that generates analytics every 15 minutes and is easy to use with little training required. From staffing and sales targets to customer retention data, managers now have the information they need, at their fingertips, to drive decisions that improve the bottom line. Whitepaper May 2, 2023 Retail and CPG Companies Accelerate Innovation Amid Regulatory Pressures, Resistance to Change Most consumer packaged goods (CPG) and retail companies recognize the urgency of innovation. At the same time, their information technology (IT) leaders also are concerned about obstacles such as regulatory and compliance pressures, difficult economic conditions, and resistance to change undermining their innovation objectives. Load More
