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  • Client Story

    February 8, 2023
    A global health services company needed to execute on its corporate promise to deliver affordability and convenience to its patients. However, the company discovered that there was a disconnect between that promise and intended delivery. Further investigating that disconnect revealed that the organisation's procedures for tracking and delivering rebate payments were hampered by complex, time-…
  • Podcast

    September 1, 2021
    Like organisations in virtually every industry today, utilities are addressing a number of critical challenges and trends in the market, from infrastructure demands, to calls to improve the customer experience, to talent demands, and much more. How will the future for utilities evolve? In this informative podcast, Peter Tumminello and Claire Gotham offer a number of interesting insights into…
  • Survey

    March 27, 2023
    Beginning in 2020, the Financial Industry Regulatory Authority (FINRA), the Securities and Exchange Commission (SEC) and several states provided temporary relief from the operational challenges of conducting on-site branch inspections during the pandemic, allowing firms to utilise technology to fulfill their inspection obligations remotely. Now, FINRA has proposed a voluntary, three-year remote…
  • Whitepaper

    December 2, 2021
    First there were layaways. Conjured during the Great Depression when people were struggling to make ends meet, layaways allowed people to buy big-ticket items and pay in installments before walking away with their product. Layaways were especially popular around the holidays when many people reserved all their gifts in advance and started saving for them through a layaway programme. Then came the…
  • Podcast

    July 17, 2024
    In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank.
  • Survey

    January 25, 2024
    In an era defined by dynamic technological advancements and evolving societal paradigms, higher education institutions face a myriad of challenges. The latest Top Risks Survey sheds light on the critical vulnerabilities confronting these institutions in 2024 and beyond.
  • Client Story

    December 19, 2022
    Governmental agencies can be seen as slow to adopt new processes, but when the COVID-19 pandemic hit, this foreign defense agency needed to make a quick shift to remote working for both civilian and non-civilian employees while maintaining a high level of readiness. They urgently rolled out Microsoft 365 to enable remote work and communication for approximately 60,000 of their approximately 150,…
  • Client Story

    March 21, 2023
    This Florida-based organisation has grown from a small community back to one of the state’s largest financial institutions. Over time, the bank built its reputation by maintaining the personalised service of a community bank while investing in the talent, technology and financial products customers expect from a large bank – from facilitating inbound investments and empowering small businesses to…
  • Podcast Transcript

    March 28, 2023
    Over the past year, as one crypto organisation after another has been beset by fraud or declared bankruptcy, countless headlines have surfaced warning of the death of the crypto industry. Yet the damage has been largely contained. The developments have raised many questions about digital assets, cryptocurrency and blockchain technology as well as regulation and other factors that may help the…
  • Podcast

    March 28, 2023
    Over the past year, as one crypto organisation after another has been beset by fraud or declared bankruptcy, countless headlines have surfaced warning of the death of the crypto industry. Yet the damage has been largely contained. The developments have raised many questions about digital assets, cryptocurrency and blockchain technology as well as regulation and other factors that may help the…
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