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  • Insights paper

    March 21, 2025
    The new global messaging standard ISO 20022 provides a unified language for electronic data interchange between financial institutions. It is intended to result in increased transparency, speed and inoperability. It will also provide valuable enriched data to enhance financial crime compliance efforts. For those institutions yet to adopt the new standard, preparing for migration and dealing with…
  • Client Story

    April 30, 2025
    Boost productivity with our strategic approach to Microsoft Copilot adoption, achieving 82% user engagement and transforming operations for energy companies.
  • Newsletter

    April 13, 2023
    As a term in business, “agile” is typically used to refer to a project management methodology, especially for software development. But there is a different, more strategic connotation of agility that merits close attention by boards as markets evolve.
  • Survey

    July 30, 2024
    Studying the cosmos has transformed our understanding of how planets, stars and galaxies form, and revealed deeper insights into the fundamental nature of the universe. Astrophysicists and cosmologists pursue this knowledge, in effect, by looking into the past. Using cutting-edge technology like that employed in the James Webb Space Telescope, they examine places that existed billions of years…
  • Survey

    March 11, 2025
    Disruptive change is happening, and more is coming. Is your organisation ready to seize the moment? Our results, based on a global survey of more than 1,800 board members and C-suite executives, reveal that organisations that consider themselves to be disruptive leaders see opportunities in a changing business landscape and operate differently compared to organisations that believe they are at…
  • Newsletter

    July 10, 2024
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…
  • Client Story

    July 12, 2018
    Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the…
  • Survey

    April 17, 2025
    The top near-term and long-term risk concerns of chief operating officers (COOs) include rising labour costs, uncertain economic conditions, talent and labour availability, regulatory uncertainty, the rapid speed of disruptive innovations, and the long-term supply of skills needed to leverage artificial intelligence (AI) and other advanced technologies. These risk perspectives align with the top…
  • Survey

    April 17, 2025
    The higher education sector is contending with significant challenges. Rapid regulatory changes and declining enrolments due to demographic shifts and competition are creating uncertainty. The need for technological integration, increased governmental scrutiny on institutional practises, and financial instability due to tuition discounting are further complicating the landscape. Additionally,…
  • Client Story

    February 16, 2023
    Rising energy prices and the resulting profitability typically generate a flurry of merger and acquisition activity in the oil and gas sector. The deals frequently target organisations that are independent and entrepreneurial in spirit — companies that have amassed a significant but often underdeveloped asset base and whose processes generally have not kept up with the growth of the company. The…
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