Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper July 10, 2023 CIO Insights Leading Technology Trends The role of the CIO has changed significantly in recent years. Today, CIOs are key decision-makers in the C-suite and are responsible for driving business strategy. They need to stay on top of new technology trends and use them to develop strategies that keep their businesses competitive. Some of the key areas where CIOs are focusing their attention include: Establishing a single technology… Newsletter December 1, 2024 Setting the 2025 Audit Committee Agenda The next 12 months are likely to be another challenging year for audit committees. The 9 topics we have highlighted for 2025 may include some areas audit committees would consider beyond the official scope of responsibility as outlined in their respective charters. Client Story January 31, 2022 Client story: Apparel company's 'Instagram project' Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentiments Businesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide… Whitepaper April 9, 2025 The Case for Customer Data Platforms Going Beyond CRM In today's digital-first world, organisations must deliver hyper-personalised experiences across multiple channels to stay competitive. Customer Data Platforms (CDPs) enable businesses to unify, manage, and leverage customer data to drive meaningful interactions and improve operational efficiency. With customers engaging through various touchpoints—websites, apps, emails, and social media—the… Survey December 12, 2020 Global Capability Centres in India - A Survey Report Protiviti conducted a survey of Global Capability Centres (GCCs) in India, focusing on themes around Operations, Technology, People & Strategy and impact of Covid-19 on each of the themes. Protiviti analysed the inputs and responses received from leaders and C-Suite executives across industries to bring in insights and trends most relevant to GCCs. The report presents useful insights of… Survey February 7, 2022 New Normal in Internal Audit Function - Oman Pulse of Internal Audit Survey 2022 Internal audit, as the third line of defense, plays a critical role in providing assurance and related value-added services to an organization within the ambit of corporate governance. As Oman’s governance landscape is evolving, the IA fraternity is ever more cognizant of its role by contributing positively to the growth and sustainability of their organizations. Against the backdrop of these… Client Story August 23, 2024 Supply Chain Transformation: A PVC Manufacturing Success Story India has emerged as a dominant force in the global PVC market, driven by surging agriculture, construction, and packaging demand. This rapid growth, coupled with increasing reliance on PVC imports, has created a complex and dynamic market environment. For PVC manufacturers, this presents both unprecedented opportunities and significant challenges. Video May 17, 2022 Webinar on Setting the 2022 Audit Committee Agenda The insightful session, held in association with IIA India saw great audience participation with the panel of experts discussing some pertinent issues concerning audit committees as they plan for the year 2022. Research Guide March 7, 2025 Guide to Public Company Transformation: Frequently Asked Questions Initial public offerings (IPOs) often generate a great deal of excitement and can give new luster to company brands. It is easy to forget that IPOs can only thrive in the right business climate – and for organizations that have undertaken the business transformation necessary to reach this stage.As this Guide to Public Company Transformation makes clear, preparing to become a public company is… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Load More