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  • Whitepaper

    April 9, 2025
    The Case for Customer Data Platforms Going Beyond CRM
    In today's digital-first world, organisations must deliver hyper-personalised experiences across multiple channels to stay competitive. Customer Data Platforms (CDPs) enable businesses to unify, manage, and leverage customer data to drive meaningful interactions and improve operational efficiency. With customers engaging through various touchpoints—websites, apps, emails, and social media—the…

  • Client Story

    May 20, 2024
    Assessing digital maturity across government transportation organisation in the Middle East
    The National Strategy for Digital Transformation of the Kingdom of Saudi Arabia aims to focus on accelerating digital transformation and improve the quality of digital services through three five-year action plans. The third action plan for the years 2020-2024 seeks to realise a smart government and develop a digital capable ecosystem with focus on cost optimisation and value maximisation, reduce…

  • Whitepaper

    September 19, 2022
    2022 IT Audit Technology Risks in Tech, Media & Telecom
    Survey Shows Elevated Concerns Around Cybersecurity, Privacy and Compliance for the Technology, Media and Telecom Industry For the technology, media and telecommunications (TMT) industry, the greatest IT audit concerns in 2022 lie with cybersecurity-related breaches, privacy and regulatory compliance. More than 1,000 IT audit leaders and professionals from the TMT industry provided this…

  • Survey

    February 4, 2021
    Next Generation of Internal Audit- a Middle East Perspective
    In recent years, mammoth waves of disruption have both buffeted and ignited organisations in their drive to change and stay relevant. Not surprisingly, internal audit functions are also seeing the effects. It is now time for internal audit leaders and their teams to take the initiative and stand up and ride their own wave of transformation and innovation. Becoming a next-generation internal…

  • Newsletter

    November 29, 2023
    Setting the 2024 Audit Committee Agenda
    Compared to prior years, our suggested 2024 audit committee agenda has taken a bit of a turn due to ongoing and recent market and regulatory developments.A complex business environment: The 2024 audit committee agenda includes important enterprise, governance, process, technology, and financial reporting and disclosure issues that merit consideration by the audit committee beyond its ongoing…

  • Survey

    November 18, 2021
    The Learning Health Index (LHI) Study
    The Learning Health Index (LHI) study aims to help organizations identify their areas of excellence and improvement across various dimensions of learning health. Moreover, the study reports a comparative analysis of learning health across multiple industries and sectors and the best practices and trends in organizational learning. In 2021, 51 leading organizations from 6 countries in the…

  • Podcast

    January 11, 2023
    Podcast | IT Audit Perspectives on Today’s Top Technology Risks
    The greatest IT audit concerns lie with cybersecurity-related breaches and related risk issues. Data governance and data integrity are being scrutinised. Regulatory compliance burdens and risk are increasing rapidly. These are among the key takeaways from the results of the latest IT Audit Technology Risks Survey from ISACA and Protiviti, in which more than 7,500 IT audit leaders and…

  • Newsletter

    June 12, 2024
    21st-Century Board Oversight of Talent
    Acute talent shortages across numerous industries underscore the risks emanating from outdated, reactionary approaches to managing people, succession and culture. The question arises, what is the board’s role in forging a 21st-century approach to managing talent?Changing times have led to fleeting employee loyalty, as talented individuals have more options than ever before with greater…

  • Newsletter

    March 14, 2024
    Why Boards Should Care More About Geopolitics Than Ever Before
    Geopolitical risk seems higher than at any point in recent memory. Managing this risk effectively should be a core competency for all businesses — and the board should lead the way.After decades of globalisation shaping the world order, businesses are now forced to accept a new reality. Geopolitical risk is an ever-growing threat with far-reaching potential consequences. This risk arises from a…

  • Newsletter

    August 23, 2023
    The Director’s Playbook for Generative AI
    The big picture: So much has been written about generative AI (GenAI), it seems like a constant buzz inspiring both wonder and fear. But the value proposition is alluring. After witnessing OpenAI’s ChatGPT in action, Bill Gates said, “I knew I had just seen the most important advance in technology since the graphical user interface.”Between the lines: The opportunities for using GenAI to enhance…
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Protiviti Member Firm Kuwait Co. WLL. is the Kuwait Member Firm of the Protiviti network of independent and locally owned consulting firms.  Member Firms are autonomous companies, are not agents of Protiviti Inc. or other firms in the Protiviti network and have no authority to obligate or bind other firms in the Protiviti network.

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