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  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Insights paper

    October 8, 2024
    Best Practices for Building a Sustainable PCI DSS Compliance Programme
    Creating and maintaining a sustainable PCI DSS compliance program is a crucial and complex task for organisations to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organisations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC) introduced the…

  • Insights paper

    December 2, 2024
    Top digital experience trends in 2025 and beyond
    Navigate the dynamic digital landscape of 2025 and beyond. Stay ahead with agility, insights, and a customer-centric approach. Embrace emerging trends for an innovative digital experience."

  • Survey

    December 17, 2024
    2024 Consumer Goods and Retail Finance Priorities
    In this year’s survey, the finance leaders ranked financial planning and profitability analysis and reporting, strategic planning, routine reporting and closing activities, security and privacy of data, and process improvement as their top five priorities for the next 12 months.

  • Whitepaper

    December 19, 2024
    The Compliance Playbook: Navigating the Financial Services Industry’s Compliance Priorities in 2025
    As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex.

  • Resource Guide

    June 16, 2025
    Navigating New Tariffs: Enhance Agility and Confidence
    Fluctuating tariffs and potential shifts in trade relationships are creating significant challenges for management teams. Companies across industries are pivoting to operate under greater volatility and uncertainty. While the direction, magnitude, and duration of tariffs remain unclear, companies need options and flexibility. Protiviti offers the expertise to help you develop agility and navigate…

  • Survey

    April 17, 2025
    CPG and retail risk insights
    With the ongoing chaos of recent U.S. trade policies unsettling the global economy, retailers and CPG companies fear that tariffs, or even the threat of them, may cause inflation, reduced consumer spending, and a global recession. Long-term planning, strategic investments, and recruitment are the chief concerns for retail and CPG leaders, according to Protiviti's latest Executive Perspectives on…

  • Flash Report

    April 30, 2025
    Trump 2.0: The First 100 Days – A Look at Industry Winners and Losers
    When Donald Trump took office on January 20 as the 47th President of the United States, U.S. chief executive officers (CEOs) were looking forward to 2025 with renewed optimism based on the expectation that business conditions would improve.  That sentiment was prevalent notwithstanding cautions from notable economists that the strategies of a second Trump administration might keep interest…

  • Whitepaper

    December 1, 2025
    Compliance Priorities for 2026: The Most Unpredictable Year Yet
    With nearly seven decades of combined experience in financial services compliance, we have witnessed both aggressive and accommodative regulatory cycles—and the transitions between them. Regardless of the cycle, regulators have traditionally focused on certain priorities with relative consistency.

  • Client Story

    March 19, 2024
    Hospitality Company Builds Foundation for Pursuing Responsible AI, Mitigating Risk with Comprehensive Standards and Enhanced Controls
    Experience the transformative potential of responsible AI. Our tailored governance framework ensures ethical use and compliance, guiding your AI journey.
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