Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story April 28, 2022 Software firm's focus on accessibility improves user experience for all Web application accessibility is critical to the ongoing success of any digital application. In fact, the Americans with Disabilities Act (ADA) includes digital assets in its definition of “public places of accommodation” that should adhere to accessibility standards. Jamf, a global software company based in Minneapolis, Minn., produces applications to manage Apple devices and services and has a… Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand.A large global bank — a Protiviti… Newsletter February 17, 2025 Are Your Board Materials Highlighting What’s Really Important? Board materials have long been an issue. What makes this issue one that must be addressed with intention is the current competitive, digital and data-driven environment leaves less time to make decisions due to the pace of change.Directors want more strategic emphasis and less operational detail in boardroom prep materials and discussions. Yet, we continue to hear board members express the view… Blogs December 7, 2023 How Tech Firms Can Prepare for New EU Operational Resilience Rules on ICT Risks This blog post was authored by Karter Klumpyan and Laura Moore, Director Risk and Compliance on The Protiviti View.The big picture: A two-step indicator-based approach proposed by EU supervisory authorities will be used to assess ICT services providers to determine whether they should be designated as critical and subjected to oversight under the Digital Operational Resilience Act (DORA).Why it… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Client Story September 27, 2023 Manufacturer Optimises Supply Chain Analytics With Azure Machine Learning Global Manufacturer optimises supply chain analytics with Microsoft Azure Machine Learning significantly improving its ability to adapt to rapid changes in both processes and cost analyses. Whitepaper September 19, 2023 The 5G Effect As the world advances into a more digitised and connected future, what can be learned from organisations that are successfully deploying 5G technology to enable business processes and efficiency. Where is 5G making the biggest difference in the real world? Podcast Transcript November 25, 2022 Transcript | Financial Index Tracking via Quantum Computing— with Multiverse Using cardinality constraints for portfolio optimisation opens the doors to new applications for creating innovative portfolios and exchange-traded-funds (ETFs). All while providing better returns with less market risk. Host Konstantinos Karagiannis recently co-authored a paper on portfolio optimisation with Sam Palmer from Multiverse Computing. Find out how the team was able to outperform… Newsletter October 6, 2022 Private Equity Insights Q4 2022 We are approaching the last quarter of a challenging 2022, and as many of us dive into our strategy and business planning for 2023, the coming year looks to be more of the same. Inflationary trends, supply chain challenges, access to talent and skills, security and privacy issues, and working capital management are among the many challenges that private equity firms and their portfolio companies… Podcast Transcript June 1, 2022 Transcript | A UK-Based Quantum Computer via Amazon Quantum computing via cloud access feels global, but there are reasons to have these machines located in a particular region. Oxford Quantum Circuits released a quantum computer named Lucy on Amazon Braket that not only helps customers with regulatory concerns, but also brings an exciting new type of transmon technology to the industry. Join host Konstantinos Karagiannis for a chat on the coaxmon… Load More
