Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Client Story March 12, 2026 Answering the Call: Teleservices Ignite Enrollment Outreach at Major University University admissions teams across the U.S., regardless of the institution’s size, are facing capacity concerns. Lead volumes are rising, while staffing remains flat or declines. At the same time, these teams are spending more time sorting through invalid leads, duplicate records, and bot traffic that masks true demand and slows admissions rep response times. What results is a growing gap between… Client Story July 16, 2025 Leading Financial Services Company Delivers Enterprise-Grade Transformation with Microsoft Data protection is a vital cornerstone for a successful enterprise adoption of generative AI, ensuring secure and effective integration of advanced technologies. This global financial services leader, serving millions of customers worldwide, recognised early in its technology modernisation journey that robust data security is essential for seamlessly incorporating AI into its core processes,… Survey January 22, 2026 Simplify for success: Financial services firms must streamline operations, embrace technology enablement Download Protiviti’s Top Risks Report 2026 for the financial industry, with insights on AI adoption, cyber threats, regulatory shifts and economic uncertainty. Blogs July 28, 2023 The Clock’s Ticking for Tech Firms to Prepare for EU’s Digital Services Act This blog post was authored by Kaitlin Kirkham-Cooper, Managing Director and Karter Klumpyan, Director Risk and Compliance on The Protiviti View.Time is running short for technology companies, particularly those providing hosting services, large online platforms and search engines, to comply with the European Union’s Digital Services Act (DSA). The law aims to protect the digital space, creating… Survey December 5, 2022 From Cloud Migration to Managed Services, TMT Finance Leaders Tackle Challenges With Multifaceted Strategies Supply chain problems are still lingering. Technology integration, still lagging. And companies still are lacking skilled workers to fill key roles as they contend with high interest rates and a possible recession. Surveying the technology, media and telecommunication (TMT) industry landscape, the results of Protiviti’s 2022 Global Finance Trends Survey are not necessarily surprising. Some… Whitepaper October 6, 2021 Fortified In The Cloud - The Risk Management Strengths of Cloud Service Providers for the Financial Services Industry Cloud is on the rise in financial services and regulators are taking note. The widespread use of cloud service providers (CSPs) in the financial services industry continues to grow. According to a recent study by the Cloud Security Alliance (CSA), 91% of financial services organisations are actively using cloud services today or plan to employ them within six to nine months. That is double the… Podcast Transcript September 15, 2023 Transcript | Financial Inclusion and Its Impact – with Alyse Mauro Mason, Tracie Anderson and Shelley Metz-Galloway In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U… Podcast September 15, 2023 Podcast | Financial Inclusion and Its Impact – with Alyse Mauro Mason, Tracie Anderson and Shelley Metz-Galloway In this episode, hosted by Protiviti Associate Director Alyse Mauro Mason, we focus on financial inclusion, defining financial inclusion and its impact, what it means for your business, and how to manage the risk of more inclusive credit and lending practices.Alyse’s guests are Tracie Anderson of TransUnion and Shelley Metz-Galloway of Protiviti.Tracie is Principal, Economic Inclusion Strategy, U… Whitepaper May 2, 2023 Retail and CPG Companies Accelerate Innovation Amid Regulatory Pressures, Resistance to Change Most consumer packaged goods (CPG) and retail companies recognize the urgency of innovation. At the same time, their information technology (IT) leaders also are concerned about obstacles such as regulatory and compliance pressures, difficult economic conditions, and resistance to change undermining their innovation objectives. Whitepaper December 2, 2021 Buy Now, Pay Later...and Gear Up for More Regulation First there were layaways. Conjured during the Great Depression when people were struggling to make ends meet, layaways allowed people to buy big-ticket items and pay in installments before walking away with their product. Layaways were especially popular around the holidays when many people reserved all their gifts in advance and started saving for them through a layaway programme. Then came the… Load More
