Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand. A large global bank — a Protiviti… Client Story March 17, 2021 Financial lender and co-op owner get a fresh start with an integrated CRM solution The impending retirements of two key executives would constitute a significant disruption for any enterprise. It’s even more disruptive when the business’s legacy customer relationship management (CRM) system was home-built by the departing CIO, and other legacy systems split customer data into separate collections. Under such circumstances, a few agile interventions might be called for. As with… Client Story February 26, 2021 Aerospace firm embraces holistic inventory transformation, saves millions A successful organisation is one that can deftly coordinate its many moving parts, but, sometimes, even the best organisations can get out of sync. That was the case with an aerospace company and its inventory. The organisation knew it was operating with too much stock and was even holding millions of units after they had been written off the books. The company made numerous attempts to optimise… Whitepaper August 23, 2021 Agile is strategic: It's time for finance to scale up its labor model Since it first emerged a few years ago within the finance and accounting groups of fast-growing technology organisations, the adoption of the flexible labor model has swiftly advanced across numerous industries and companies of all sizes. The finance and accounting group has always needed a flexible approach to its labor model due to unexpected changes in business units, automation platforms or… Whitepaper March 24, 2022 At a Crossroad: Weighing the Realities and Risks of 5G The promises of 5G are undeniable: massive connectivity for internet of things (iot) devices, reduced latency and ultrareliability with supersonic speed. while forward thinking business leaders are embracing this new era of improved network performance,speed and user experience, many still wonder if 5g is right for their business — and if so, when is the right time to invest in it?… Podcast April 23, 2020 Podcast: GRC Technology Perspectives Around the Globe - Japan This is a series of podcasts on GRC programmes and technologies, obtaining perspectives from Protiviti leaders and subject-matter experts around the world on GRC drivers, innovations and challenges in their markets. This episode features conversation with Yasumi Taniguchi, a managing director and leader of Protiviti’s offices in Japan. Yasumi-san provides her thoughts and perspectives on GRC… Podcast April 7, 2020 Podcast: GRC Technology Perspectives Around the Globe - Middle East This is a series of podcasts on GRC programmes and technologies, obtaining perspectives from Protiviti leaders and subject-matter experts around the world on GRC drivers, innovations and challenges in their markets. This episode features conversation with Protiviti managing director Rakesh Kabra. Rakesh leads Protiviti’s Risk Technology Solutions practice for the Middle East and India. He offers… Podcast April 1, 2020 Podcast: GRC Technology Global Perspective We’re producing a series of podcasts on GRC programmes and technologies, obtaining perspectives from Protiviti leaders and subject-matter experts around the world on GRC drivers, innovations and challenges in their markets. This episode features conversation with Scott Wisniewski, a managing director and leader with Protiviti’s Software Solutions group. Scott offers his thoughts and perspectives… Client Story July 16, 2025 Leading Financial Services Company Delivers Enterprise-Grade Transformation with Microsoft Data protection is a vital cornerstone for a successful enterprise adoption of generative AI, ensuring secure and effective integration of advanced technologies. This global financial services leader, serving millions of customers worldwide, recognised early in its technology modernisation journey that robust data security is essential for seamlessly incorporating AI into its core processes,… Podcast July 23, 2025 Podcast | Open-Source Quantum Sensing at DEF CON — with Quantum Village DEF CON 33 approaches, bringing with it the fourth year of Quantum Village. Nothing like getting hands-on with quantum computing and sensing technology at the world’s leading hacking conference. To that end, this episode explores the open-source quantum sensing device and software that our guests Mark Carney and Victoria Kumaran are presenting in Vegas. And yes, for the third year in a row, host… Load More