Technology, Media and Telecommunications Accelerating growth in a digital world TMT organisations have demonstrated resilience and achieved incredible growth as their businesses have become increasingly demanded by consumers across both B2B and B2C sectors. With this growth comes an increased amount of opportunity, a responsibility to maintain consumer trust, and a need to proactively manage risk. Simultaneously, the industry is facing a mounting focus on compliance and is undergoing rigorous regulatory scrutiny. During this critical growth period, our team is here to help your business take a comprehensive approach to scale, drive and achieve business growth, establish and maintain effective governance, risk, and compliance programme, as well as adapt to a rapidly changing market. We work with TMT organisations of all sizes and across all business lifecycle stages to achieve a strategic approach for the future. 2024 Top Risks in the Technology, Media and Telecommunications Industry TMT executives were asked to identify the biggest threats they anticipate over the next 12 months and a decade ahead. Many of the risks cited correlate in many ways and can be categorised under two broad themes: foundational risks and risks that are essential for continued growth and expansion. Survey Report View Infographic What we do Challenges and opportunities Our services Sectors we serve Insights Client stories Our services for TMT companies Pro Document Consent Data Privacy With reliance on technology comes inherent data privacy and security risks. Protiviti solutions help improve privacy programme that align with increasing global regulations by identifying key gaps that may exist in privacy policies, establishing a baseline, managing change and implementing documentation. Pro Briefcase Regulatory Compliance Regulation is increasingly a factor across the technology industry on a local, national, and global level. Our professionals have proven experience responding to the changing nature and web of regulations by helping companies assess, strengthen, and maintain a disciplined, proactive approach to regulatory compliance. Pro Document Stack Transactions Financing and M&A transactions such as SPACs and IPOs, are critical to growth as global competition continues to intensify. Protiviti’s tailored solutions make sense of the complexity from planning to execution, delivery, and integration. Pro Building office Cybersecurity Today’s external threats are ever present within the cybersecurity of an organisation. Protiviti has mature capabilities ranging from assessing an organisation’s defenses and preparedness for a cyber-attack to implementing today’s technical solutions to meet and enhance a company’s cybersecurity posture. Pro Rightmark Square Digital Transformation Protiviti refines digital strategy and customer experience, builds and improves back-office operations, and upgrades and integrates technology, allowing organisations to focus on innovation and first-to-market solutions. Pro Legal Briefcase Managed Solutions Protiviti provides a unique, flexible delivery model to help you address short-term skill gaps, deliver project results, and transform your organisation. In partnership with our parent company Robert Half, we help you create the right team to scale up or down quickly and cost-effectively to fit your needs. Pro Workflow Flowchart Emerging Tech Adoption of 5G tech leveraging edge computing, AI/ML, quantum computing, and many other use cases is imminent. As a provider or user of 5G tech, a successful rollout is key to leading the market and taking advantage of emerging technologies. Protiviti can help implement, connect, and secure this technology. Pro Document Files Supply Chain We help technology companies meet supply chain demands around quality, speed of delivery, security, and overall performance by identifying and scrutinising new suppliers, selecting and prioritising parts purchases, providing staff training, and preparing for anticipated disruptions. Sectors we serve Fuel growth. Build trust. Manage risk. Software We help emerging to established software companies manage their risks, adapt to changing regulatory requirements in their products and platforms, build and improve processes, reduce costs, and manage business in the cloud. At any critical point in a company’s lifecycle Protiviti can partner with you to achieve a strategic approach for the future. Fuel growth. Build trust. Manage risk. High tech and electronics We work with semiconductor and semiconductor equipment manufacturers, networking providers, and other high-tech equipment and services providers improve cost management, enhance revenues, identify and mitigate risk – including supply chain risk – and support strategies critical to a businesses' success. For any critical point in a company’s lifecycle Telecommunications In our ever-connected world, telecommunications providers strive to maintain market share, customer loyalty, and trust while finding innovative ways to optimise margins, manage risks, and remain at the forefront of emerging technologies. Protiviti continues to invest in solutions and talent versed in telecommunications to help drive 5G innovation, edge computing and other future leaning areas. For any critical point in a company’s lifecycle Media and entertainment In the rapidly changing digital market, consumers demand content to be at their fingertips. This responsibility falls to media and entertainment (M&E) organisations to engage, innovate, differentiate, and evolve to capture the intensifying growth while standing out in a competitive market and maintaining public trust. We help M&E companies improve customer experience to help retain current customers and attract new customers. Featured insights INSIGHTS PAPER Crypto and the Travel Rule: What’s Going On? Navigate crypto Travel Rule compliance: understanding its impact, the need for flexible solutions, and areas of focus for implementation. IN FOCUS Will CrowdStrike serve as a reboot on tech resiliency? Global IT systems are still in reboot and recovery after a software update by cybersecurity vendor CrowdStrike caused a massive worldwide outage of Windows computers. Global businesses, governments and organisations were impacted across several... PODCAST Podcast | Emerging Regulations in Tech: Understanding the Digital Services Act – with Kaitlin Kirkham-Cooper and Roxanne Miller As of August 25, 2023, large technology companies providing hosting services, online platforms and search engines, are required to put processes in place to be notified of illegal content and to act on notifications under the European Union’s Digital... WHITEPAPER The 5G Effect As the world advances into a more digitised and connected future, what can be learned from organisations that are successfully deploying 5G technology to enable business processes and efficiency. Where is 5G making the biggest difference in the real... INFOGRAPHIC Tech, Media & Telecom: The Innovation vs. Technical Debt Tug of War Protiviti research reveals that technology, media and telecommunications (TMT) companies are finding new ways to drive innovation and manage technology-related risks. Learn more about the results of Protiviti’s inaugural Global Technology Survey: For... INFOGRAPHIC 5G Unleashed for Industry Transformation Unlocking the full potential of 5G technology requires understanding of the diverse real-world applications it offers across various industries. Organisations can harness this revolutionary technology to drive innovation, enhance their services, and... Button Button Featured client stories Telecom Leader Sets New Standard as Top Employer with Innovative Pay and Job Structures Telecom leader innovates pay structures for next-gen growth, setting new standards with a unified job architecture and base pay framework to attract top talent. Global Payments Leader Improves Contract Lifecycle Management Processes Protiviti helped our client select and implement a lifecycle management system including PMO activities, process design contract and business requirements documentation, legacy contract data extraction, super user training and UAT.... Organisational Changes Drive Seamless Transformation of Back-Office Processes to Propel Business Strategy Protiviti partnered with leading technology company to assess, redesign, and standardise procurement, accounting, and finance functions. The company’s overall goal was to eliminate manual and disparate back-office processes to create capacity for... Blockchain/Web3 Startup Blocks Gaps and Improves AWS Security Posture A blockchain/web3 startup engaged Protiviti to review their AWS environment. While getting the product to market as fast as possible was a primary goal for the client, security was an afterthought in many scenarios. To address this need and prevent a... Global Multimedia Organisation Transforms Sourcing and Procurement Function and Saves Millions In many organisations the procurement function is thought of purely as an administrative function and cost center, but addressing opportunities in this area offers a chance to add significant value to the organisation. Investment and focus on the... Software firm's focus on accessibility improves user experience for all Web application accessibility is critical to the ongoing success of any digital application. In fact, the Americans with Disabilities Act (ADA) includes digital assets in its definition of “public places of accommodation” that should adhere to... Button Button