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  • Survey

    December 12, 2023
    The Consumer Products and Services industry group faces a long list of headwinds heading into 2024. Inflationary pressure, workforce attrition with talent gaps and protecting customers’ data are top on the list of major concerns weighing on the minds of senior executives in the consumer packaged goods (CPG) and retail industry group.
  • Client Story

    November 29, 2023
    This U.S.-based client is a multi-national consumer products company that has been in business for more than 150 years and now has more than 40,000 employees in 80 countries around the globe. 
  • Survey

    February 28, 2023
    Across many retail and consumer goods categories, companies are contending with talent shortages that have increased labor costs, product availability challenges, difficulty sustaining customer loyalty and retention, and pressure to implement sustainability practices. According to results from the latest Protiviti-NC State global top risk survey, these are among the key issues being discussed in…
  • Client Story

    March 11, 2024
    Our client had taken on a high-stakes, high-profile class action suit that, if successful, could result in a settlement impacting one of the world’s largest electronic consumer products companies and their customers. The client was faced with reviewing millions of pages of complex, highly technical documents provided by the defendant, and would require Protiviti to provide project management…
  • Client Story

    January 31, 2022
    Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentiments Businesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide…
  • Whitepaper

    June 28, 2023
    Independent study to offer perspectives and considerations for GCC organisations embarking on the data privacy journeyData has become a crucial driver for businesses in today's digital age, as organisations can leverage data from various sources, including consumer behavior and operational insights, to make informed decisions, improve efficiency, and drive innovation. However, consumers are…
  • Newsletter

    July 10, 2024
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…
  • Flash Report

    March 9, 2023
    The White House recently released a comprehensive national cybersecurity strategy that is sure to have a major impact on government agencies as well as private businesses. The Biden-Harris Administration has been percolating a comprehensive cybersecurity strategy for some time and in early March released the aptly named “National Cybersecurity Strategy.” The 35-page document was created to help…
  • Whitepaper

    December 19, 2024
    As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex.
  • Newsletter

    October 17, 2023
    The manner that failure is embraced instead of feared in a business can improve the way the company evolves and responds to new market opportunities.
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