When Executives Stand in the Way — Create the Right Tone at the Top for Change

In the race toward innovation and transformation, it can be easy for leadership to overlook their crucial role in driving change in the organisation, including fostering vital new mindsets and behaviors.

What you should know: Executive engagement is a critical component to enable change. It’s important to make the distinction that leaders and managers don’t “manage” change; they “enable” change.

By the numbers: According to research from multiple consulting firms and based on our own experience, more than 70% of major change initiatives (including digital transformation) experience some level of failure.

Key point: In our work, we’ve seen a notable link between leadership self-awareness of change management-related shortcomings and change enablement success.