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  • Client Story

    July 12, 2018
    Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the…
  • Podcast

    July 21, 2022
    Jackie Sanz of Protiviti talks with Amy Aubin, a CCO of two firms in Canada, about compliance and risk challenges faced by compliance professionals of smaller firms in the asset management industry, where innovation and access to compliance networks are of importance in the management of risk. Amy Aubin is the Chief Compliance Officer of Waypoint Investment Partners Inc., an independent wealth…
  • Infographic

    July 11, 2023
    Protiviti's latest research shows that consumer packaged goods (CPG) and retail companies recognise the urgency of innovation and have a clear strategy to maximise the value of IT. Learn more about the industry results of Protiviti’s inaugural Global Technology Survey: Retail and CPG Companies Accelerate Innovation Amid Regulatory Pressures, Resistance to ChangeDownload Infographic
  • Client Story

    March 13, 2024
    Protiviti leveraged Microsoft Power BI to help this client transform its operational analytics. We built a user interface that generates analytics every 15 minutes and is easy to use with little training required. From staffing and sales targets to customer retention data, managers now have the information they need, at their fingertips, to drive decisions that improve the bottom line.
  • Client Story

    April 19, 2024
    Protiviti partnered with a rural lifestyle retailer client to assess its Customer Identity and Access Management (CIAM) program and architecture. 
  • Whitepaper

    September 9, 2021
    The global e-commerce market is projected to approach $5 trillion in sales in 2021[1] — pretty impressive for an industry that only came into existence in 1991 when the internet was opened for commercial use. With brick-and-mortar stores shuttered because of COVID-19 and online buying the only option many consumers had, retail e-commerce sales in 2020 grew by double-digits in every region of the…
  • Survey

    January 22, 2026
    Download Protiviti’s Top Risks Report 2026 for the CPG & retail industry, with insights on AI and Gen AI, cybersecurity, changing consumer behavior and global supply chain risks.
  • Whitepaper

    May 2, 2023
    Most consumer packaged goods (CPG) and retail companies recognize the urgency of innovation. At the same time, their information technology (IT) leaders also are concerned about obstacles such as regulatory and compliance pressures, difficult economic conditions, and resistance to change undermining their innovation objectives.
  • Newsletter

    June 15, 2026
    There’s no shortage of activity across CPG and retail, but results aren’t always keeping pace. Whether it’s technology investments, revenue performance, or changing customer behavior, the gap between effort and outcomes is getting harder to ignore.This month’s insights take a closer look at where things break down and what leaders are doing to bring more consistency, visibility, and control to…
  • Client Story

    January 31, 2022
    Apparel company enhances key processes, customer experience using insights from shoppers’ digital sentimentsBusinesses generate vast amounts of data every single day, mostly so-called dark data or information that go unused. Long before the current pandemic-driven e-commerce boom, a search technology firm estimated that 7.5 septillion gigabytes of data were generated by businesses worldwide each…
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