Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper July 19, 2021 Resilience Practices Can Help Firms Mitigate Supply Chain and Third-Party Provider Risks - Top of Mind Compliance Issues for 2021 Customers are major drivers of change in the marketplace. In times of stress, how well companies manage customer experience and expectation can determine whether they succeed. At the height of the COVID-19 pandemic, amid demand spikes and panic buying of household items like groceries and cleaning products, companies that successfully addressed customers’ demands (e.g., restocked alternative… Blogs February 22, 2021 Changes to Accounting Standards Offer Transformational Opportunities for Insurers, with Extended Time to Implement Big changes are coming to how the insurance industry recognises and reports out financial performance. But the effects won’t be felt just in the accounting department. IFRS 17, Insurance Contracts, and its U.S. companion, accounting standard ASU 2018-12, Targeted Improvements to the Accounting for Long-Duration Contracts, are intended to add clarity for investors in the wake of events and… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Podcast Transcript September 28, 2022 Transcript | Sustainable Finance With the dominance of ESG as a key agenda item in the boardroom and C-suite, it’s no surprise that one especially noteworthy topic is sustainable finance – ensuring that investments in products and services are aligned with ESG and sustainability standards. This certainly is a key area of focus in financial services. In this podcast, Protiviti’s Paul Middleton interviews Ana Carolina Oliveira,… Whitepaper June 29, 2020 Managing Financial Crime Risks in a Changing Economic Environment U.S. Edition | June 2020 Financial Crime Risks in the Current Climate The current economic and business climate is a new frontier for financial institutions seeking to navigate challenges posed by deteriorating market conditions, customer anxiety and the ever-watchful eyes of industry regulators. Concurrently, bad actors that pose an ongoing threat are also discovering new channels of… Podcast September 28, 2022 Podcast | Sustainable Finance With the dominance of ESG as a key agenda item in the boardroom and C-suite, it’s no surprise that one especially noteworthy topic is sustainable finance – ensuring that investments in products and services are aligned with ESG and sustainability standards. This certainly is a key area of focus in financial services.In this podcast, Protiviti’s Paul Middleton interviews Ana Carolina Oliveira,… Whitepaper September 22, 2023 Advanced Analytics in Sanctions Compliance The adoption of advanced analytical tools and emerging technologies such as AI and ML has continued to gain enterprise adoption across compliance solutions within the financial services industry. Newsletter August 26, 2020 Compliance Insights - August 2020 Your monthly compliance news roundup CFPB Issues Interim Final Rule to Amend Regulation X Offering Relief to Consumers In light of the ongoing COVID-19 pandemic, the Consumer Financial Protection Bureau (CFPB) has issued an interim rule permitting mortgage servicers to offer new loss mitigation options following the evaluation of an incomplete loss mitigation application. In… Newsletter April 20, 2020 Compliance Insights - April 2020 Your monthly compliance news roundupOCC Reinforces Third-Party Risk Management ExpectationsRegulatory expectations related to third-party relationships have evolved considerably since 2013, when the Federal Reserve Board and Office of the Comptroller of the Currency (OCC) issued prescriptive guidances SR 13-19 and OCC 2013-29, respectively. To account for this evolution, the OCC… Flash Report March 9, 2023 New White House Cybersecurity Strategy Creates Additional Concerns for Businesses The White House recently released a comprehensive national cybersecurity strategy that is sure to have a major impact on government agencies as well as private businesses. The Biden-Harris Administration has been percolating a comprehensive cybersecurity strategy for some time and in early March released the aptly named “National Cybersecurity Strategy.” The 35-page document was created to help… Load More
