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  • Newsletter

    November 13, 2024
    A Director’s Road Map for Effective AI Implementation
    Almost every organisation around the world is trying to figure out what artificial intelligence (AI) offers and how to deploy it to move the business forward. A road map can help directors engage more effectively in these strategic conversations. With the emergence of generative AI (GenAI), organisations all over the globe are taking a close look at the tremendous promise AI offers in…

  • Newsletter

    July 10, 2024
    Maximising CX: The Game You Must Win
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…

  • Podcast

    August 30, 2021
    Podcast - Future of Transaction Monitoring: Chasing The Holy Grail
    The current and future state of suspicious activity monitoring and reporting is being transformed by technology and the use of data, analytics and robotics. In this episode, Mark Highton – Managing Director leading Protiviti’s Financial Crimes Consulting practice, interviews Vishal Ranjane - Head of Global AML Strategies, Solutions and Transformation at TD Bank, and Seth Twery - VP of Client…

  • Survey

    January 7, 2022
    Three Conversation Starters That Advance CISO/CFO Collaboration
    The quality and, in some cases, the existence of the CISO/CFO relationship varies by company. In organisations where the CISO role is positioned and promoted as a source of value, CISOs and CFOs tend to collaborate more often and more meaningfully than in companies that treat information security as a cost center (and typically struggle with cybersecurity as a result). Protiviti’s 2021…

  • Whitepaper

    April 29, 2022
    A crisis upon a crisis: Human trafficking of Ukrainian refugees
    The Ukrainian refugee crisis More than 5 million refugees – greater than 10% of the country’s population – have fled from Ukraine in the two months since the Russian invasion, about 90% are women and children. The number of refugees already rank the Ukrainian refugee crisis among the top five refugee crises in recent times, and there is no indication that the migration is ending.   The…

  • Insights paper

    March 21, 2025
    ISO 20022 Compliance Countdown
    The new global messaging standard ISO 20022 provides a unified language for electronic data interchange between financial institutions. It is intended to result in increased transparency, speed and inoperability. It will also provide valuable enriched data to enhance financial crime compliance efforts. For those institutions yet to adopt the new standard, preparing for migration and dealing with…

  • Client Story

    July 12, 2018
    U.S retailer launches global supply chain capability in record time
    Even under normal conditions, creating a global supply chain capability from scratch is a complex and grueling endeavor. When a large U.S. retailer made a strategic decision to develop this ability — which included securing new overseas suppliers for tens of thousands of products, satisfying all customs requirements and creating a nationwide distribution capability — in less than six months, the…

  • Insights paper

    October 8, 2024
    Best Practices for Building a Sustainable PCI DSS Compliance Programme
    Creating and maintaining a sustainable PCI DSS compliance programme is a crucial and complex task for organisations to protect payment card transactions and uphold consumer trust. However, despite the PCI DSS standard being around for almost 20 years, many organisations still struggle to achieve and validate compliance with it.In April 2016, the PCI Security Standards Council (SSC) introduced the…

  • Podcast

    September 15, 2023
    Podcast ǀ Driving Legal Operations Transformation
    Join podcast host Chad Volkert, Protiviti Managing Director and Global Leader of Legal Consulting, and special guest Kim Wolfe, Head of Legal Business Management for Wells Fargo, discuss the impact of legal operations on the business and how legal executives are increasingly gaining a seat at the table within their organization.

  • Insights paper

    March 15, 2024
    Strategic Sourcing: Gaining Advantage, Mitigating Risk
    A shift in mindset to a strategic sourcing strategy anticipates and mitigates supply chain risk while improving resilience and responsiveness, still aiming to reduce total cost of ownership.
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