Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Video November 1, 2023 Video | Financial Institution Optimises Customer Relationship Value through AI and Innovative Data Approach A financial institution needed to effectively assign its relationship managers to optimise service, balance resource workloads and maximise revenue. We helped them develop a graph data structure and algorithms in the Microsoft Azure environment to organise and analyse nested banking customer relationships.This reduced daily data processing time by nearly 96% and automated more than 90% of client… Client Story April 9, 2021 Global Chocolatier Adopts Privacy Technology to Prevent Data Exposure Data privacy has become a strategic priority as companies adapt to comply with rapidly proliferating data privacy laws. Recent years have seen the adoption of the European Union’s General Data Protection Regulation (GDPR), the more recent California Consumer Protection Act (CCPA), and similar regulations. These safeguards require companies to document the types of protected personal data used in… Client Story August 19, 2025 Innovative Data Visualisation Tool Transforms Microsoft Tax Department’s Complex Internal Processes Microsoft’s tax department, which serves the many legal entities across this large global organisation, was at a pivotal moment. While it was effectively meeting the needs of those internal entities, the group recognised their processes were largely manual and particularly inefficient. The team wanted to transform itself to drive efficiencies, both within the department and across the larger… Client Story March 21, 2023 Florida-Based Bank Optimises Customer Relationship Value Through Innovative Data Approach This Florida-based organisation has grown from a small community back to one of the state’s largest financial institutions. Over time, the bank built its reputation by maintaining the personalised service of a community bank while investing in the talent, technology and financial products customers expect from a large bank – from facilitating inbound investments and empowering small businesses to… Podcast December 4, 2023 Podcast ǀ A Recipe for Excellence in the Business of Law “Technology will help us be better stewards of managing risk by leveraging data to tell a story… It allows businesses to see actual data and say, “Wow, if we partner with legal in a different proactive way, we can avoid some of these costs.” -Mark Smolik, General CounselMark Smolik, Chief Legal Officer for DHL Supply Chain in the Americas, is no stranger to the demands placed on today’s corporate… Client Story March 23, 2026 Reimagined Data Drives a Predictive Maintenance Success Story A global equipment manufacturer spent years developing a proprietary predictive‑maintenance platform, but the solution couldn’t scale in production. It performed well in the lab yet failed to deliver reliable insights in variable field conditions, and its rigid design, requiring new hardware and software, made it unsustainable. Whitepaper March 14, 2023 Business Planning & Analysis Is the Next Generation of Financial Planning As finance leaders collaborate with their business partners to adjust plans in the face of economic headwinds, they should take a moment to reflect on the state of their financial planning capabilities: Are financial plans adequately linked to business strategies? Does finance sufficiently partner with cross-functional teams? Are processes automated enough? Are relevant data available and… Whitepaper October 16, 2023 The Regulators Are Optimising Their Use of Data. Are You? Can financial institutions manage effectively in a world where issues and breaches are known to regulators before the chief compliance officer or anyone else in the organisation even learns about them? Whitepaper March 11, 2025 Generative AI: Business Rewards vs. Security Risks Explore ISMG’s Second Annual Generative AI Study, sponsored by Protiviti. Learn how businesses balance AI innovation with security risks in this comprehensive report Client Story July 22, 2021 Amidst COVID-19 challenges, global healthcare company tackles finance transformation to support business expansion Companies experiencing rapid growth frequently find it difficult to scale their operations at a pace that fully supports the expanding business. For one healthcare company in particular, that task became even more challenging last year when a global pandemic ushered in remote working and further separated intensely data-centric functions that happened to be siloed in the first place. Load More