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  • Whitepaper

    September 16, 2020
    Strategies for Reducing Retail Shrink During Challenging Times
    Shrink has long represented a significant challenge for retailers. Unfortunately, during a time of tightening margins and declining sales, the issue shows no signs of withering away. According to the 2020 National Retail Security Survey of the National Retail Federation (NRF), shrink is at an all-time high. In 2019, it accounted for an average rate of 1.62% of inventory, calculated at retail,…

  • Client Story

    May 12, 2022
    A National Retailer Takes on Inventory Shrink to Improve Margins
    Protiviti created a transparent end-to-end process flow by identifying gaps and providing recommendations for improvement and savings. A data deep dive reviewed elements of sales, markdowns and shrink data and a statistical analyses of shrink, damages and manual markdowns provided a total loss calculation.

  • Podcast

    June 20, 2023
    Agile Factories: Building Flexibility and Adaptability in Manufacturing – with Robert Giacobbe, Sharon Lindstrom and David Petrucci
    As manufacturing organisations assess new ways to innovate and transform their operations, one area they continue to explore is the development of agile factories. In this episode, we talk with Protiviti Managing Directors Sharon Lindstrom, David Petrucci and Robert Giacobbe. Together, they explore the concept of agile factories and the importance of building flexibility and adaptability in the…

  • Client Story

    January 6, 2026
    Universal Parks & Resorts Transforms Its Supply Chain Team’s People Readiness
    Universal Parks & Resorts (UPR) welcomes guests around the world to experience epic stories and exhilarating adventures in astonishing and immersive new ways. UPR had undergone significant change and restructuring in the five years prior to Protiviti’s involvement and as a result, supply chain team members were unclear about their roles and responsibilities. In addition, UPR was looking to…

  • Client Story

    March 19, 2024
    Hospitality Company Builds Foundation for Pursuing Responsible AI, Mitigating Risk with Comprehensive Standards and Enhanced Controls
    Experience the transformative potential of responsible AI. Our tailored governance framework ensures ethical use and compliance, guiding your AI journey.

  • Client Story

    June 13, 2023
    Having it all: Technology transformation in the luxury marina market
    This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end market. To support the business model, the company embarked on a technology transformation journey to develop its own marina management system that allows…

  • Whitepaper

    December 2, 2021
    Buy Now, Pay Later...and Gear Up for More Regulation
    First there were layaways. Conjured during the Great Depression when people were struggling to make ends meet, layaways allowed people to buy big-ticket items and pay in installments before walking away with their product. Layaways were especially popular around the holidays when many people reserved all their gifts in advance and started saving for them through a layaway programme. Then came the…

  • Whitepaper

    October 8, 2025
    Crypto Compliance in Focus: Regulatory Views Across the US, UK, EU and APAC
    The bases for the appeal of crypto assets vary across interested parties: potential for high returns, diversification, user control, anonymity, customer demand, low-cost global payment capability, and the oft-expressed FOMO (fear of missing out), among them. With a market cap as of mid-September 2025 of $4.22 trillion, crypto assets have experienced explosive growth over the last five to 10 years…

  • Insights paper

    October 1, 2025
    Strengthening decision-making with OSFI’s E-23 Model Risk Management Guideline
    The Office of the Superintendent of Financial Institutions (OSFI) has taken a pivotal step forward with its E-23 Model Risk Management Guideline, underscoring the importance of robust governance, validation and monitoring frameworks to mitigate risks associated with the use of models across various domains. OSFI first published the guideline in 2017, and the final draft, published on September 11…

  • Infographic

    May 8, 2023
    Infographic | COSO ESG Guidance Webinar:​ Internal Control ​Over ESG Operations, Compliance & Reporting
    The Committee of Sponsoring Organisations of the Treadway Commission (COSO) recently released interpretive guidance for organisations about designing, evaluating and achieving effective internal control over sustainability reporting (ICSR) using COSO’s globally recognised Internal Control — Integrated Framework (ICIF), developed in 2013. The intended outcome is to build trust and confidence in…
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