Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Newsletter November 8, 2023 Board Risk Oversight in the Age of Disruption In these disruptive times, how should boards discharge their duty of care and duty of oversight with respect to risk when the models to follow aren’t clear? Is the board’s risk oversight process fit for purpose in today’s dynamic environment?Board engagement with risk and how it is managed has been a topic of interest for many years. While risk has always been present in every business, the… Newsletter August 10, 2023 Is Your Board Technology-Engaged? With technology clearly a material driver of change, boards of larger companies are trending toward a more strategic focus on technology. Should your board be a part of that trend?Why it matters: The board community has been acknowledging the speed of disruptive innovation, largely driven by emerging technologies.Yes, but: There are also considerations pertaining to speed-to-market, technical… Newsletter January 12, 2023 The Top Risks for 2023: A Global View The global survey of C-level executives and directors, focused on macroeconomic, strategic and operational risks, highlights the influence of the economy, people and culture issues, supply chain risks, and technology impacts on the 2023 risk landscape. The survey was conducted online in the September — October 2022 time frame to capture perspectives on 38 risks on the minds of business leaders as… Whitepaper January 13, 2026 Zero Touch Operations (ZTO) Zero Touch Operations (ZTO) represents a fundamental shift in how banking operations are designed and executed. This Thought Leadership introduces a comprehensive ZTO framework that leverages intelligent automation, agentic AI, and real-time governance to systematically eliminate manual intervention across high-volume processes. Grounded in regional use cases and measurable outcomes, the paper… Client Story April 13, 2026 Global Technology Leader Empowers Sustainable, Cost‑Efficient Building Operations A global technology leader empowers sustainable building operations, cutting costs by 10% and transforming ESG reporting with measurable results. Newsletter August 23, 2023 The Director’s Playbook for Generative AI The big picture: So much has been written about generative AI (GenAI), it seems like a constant buzz inspiring both wonder and fear. But the value proposition is alluring. After witnessing OpenAI’s ChatGPT in action, Bill Gates said, “I knew I had just seen the most important advance in technology since the graphical user interface.”Between the lines: The opportunities for using GenAI to enhance… Client Story August 23, 2024 Supply Chain Transformation: A PVC Manufacturing Success Story India has emerged as a dominant force in the global PVC market, driven by surging agriculture, construction, and packaging demand. This rapid growth, coupled with increasing reliance on PVC imports, has created a complex and dynamic market environment. For PVC manufacturers, this presents both unprecedented opportunities and significant challenges. Whitepaper May 30, 2023 Reshaping Loan Servicing Compliance Servicers in lending organizations are challenged with navigating economic headwinds that are pushing delinquency- and default-rate projections higher. This task has been complicated by increased global regulatory focus and dynamic customer expectations, which are further providing impetus for servicers to reassess existing strategies and processes from a compliance perspective while continuing… Newsletter March 12, 2025 The Global Risk Landscape Rewards a Commitment to Agility The economy, talent and cyber threats represent the most pressing risk issues organisations face over both the near- and long-term, with artificial intelligence (AI) concerns lurking as well. Yet board members and executives view their organisations as more resilient and better prepared to manage through change. These are among the notable findings in the latest Executive Perspectives on Top… Newsletter January 10, 2024 The Top Risks for 2024: Risk Priorities Are Shifting Conducted in partnership with the NC State ERM Initiative, our global survey of C-level executives and directors highlights the influence of economic headwinds, talent issues, emerging technologies, cyber threats and geopolitical events on the 2024 risk landscape. This issue of Board Perspectives discusses the 10 highest-rated risk themes noted in the survey to provide a context for understanding… Load More