Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Whitepaper April 9, 2025 The Case for Customer Data Platforms Going Beyond CRM In today's digital-first world, organisations must deliver hyper-personalised experiences across multiple channels to stay competitive. Customer Data Platforms (CDPs) enable businesses to unify, manage, and leverage customer data to drive meaningful interactions and improve operational efficiency. With customers engaging through various touchpoints—websites, apps, emails, and social media—the… Newsletter April 8, 2024 A Call to Action for Boards The inaugural Global Board Governance Survey conducted by Protiviti, BoardProspects and Broadridge — a study believed to be the first of its kind — summarises the views of more than 1,000 directors and C-suite executives worldwide on the role and effectiveness of the board. It provides insights regarding the board’s priorities and performance as well as the differing perspectives of directors and… Newsletter September 2, 2025 Reimagining a New COO-Board Dynamic Explore the new COO board dynamic: insights on evolving COO roles, shifting board expectations, and strategic transformation in today’s fast-changing landscape. Whitepaper July 14, 2021 Enterprise Thinking: Planning the Deployment of Microsoft 365 to Ensure Investment The Microsoft 365 platform transforms how every member of an organisation chats, emails, shares files and performs the essential tasks inherent to all corpo-rate roles. A comprehensive approach to Microsoft 365 deployment planning will ensure the efficiency, cost saving and employee satisfaction that the Microsoft 365 investment has the potential to deliver. Widely available guidance for… Newsletter March 9, 2023 A Director’s Responsibility to the CEO Today’s unprecedented pace of disruptive innovation in the market and conflicting demands of multiple stakeholders are creating relentless pressure on the CEO. Is the board contributing to the CEO’s performance and ability to function? So, what should board members do to fulfill their responsibilities to shareholders as they assist the CEO in facing the business realities of today — and tomorrow… Whitepaper April 17, 2024 Internal Audit’s Role in Supporting Sustainability Reporting Environmental, social and governance (ESG) guidance, stakeholder demands and regulatory mandates are evolving and becoming more specific, and the time of taking a “soft approach” to sustainability reporting has passed. As the need to provide, or prepare to provide, limited and/or reasonable assurance in sustainability reporting grows, internal audit’s role in the reporting process becomes obvious… Whitepaper September 23, 2025 Revolutionising Internal Audit in the Real Estate Industry Learn how AI and IoT are transforming internal audit in the real estate industry — enabling real-time monitoring, preventing cost overruns, and improving compliance. Newsletter April 1, 2026 Private Equity Insights Q1 2026 This issue of Private Equity Insights examines where growth is accelerating and why operational modernisation is critical to portfolio performance. We also explore how AI is reshaping diligence and why agile budgeting is essential to keep up with rapidly changing business needs. Client Story June 12, 2026 Building an Enterprise-Wide Governance Framework for a Government Entity in the Tourism Sector Explore how a tourism sector government entity implemented a governance framework to enhance transparency, streamline approvals, and mitigate risk. Insights paper July 26, 2024 Modernising ERP Systems in Higher Education - Embracing Change Higher education is undergoing significant changes, with digital technologies becoming essential for learning and research, especially accelerated by the COVID-19 pandemic. Institutions now face new demands, requiring agility and efficiency despite budget and technology constraints. Load More