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  • Newsletter

    March 12, 2025
    The economy, talent and cyber threats represent the most pressing risk issues organisations face over both the near- and long-term, with artificial intelligence (AI) concerns lurking as well. Yet board members and executives view their organisations as more resilient and better prepared to manage through change. These are among the notable findings in the latest Executive Perspectives on Top…
  • Whitepaper

    May 30, 2023
    Servicers in lending organizations are challenged with navigating economic headwinds that are pushing delinquency- and default-rate projections higher. This task has been complicated by increased global regulatory focus and dynamic customer expectations, which are further providing impetus for servicers to reassess existing strategies and processes from a compliance perspective while continuing…
  • Survey

    December 12, 2020
    Protiviti conducted a survey of Global Capability Centres (GCCs) in India, focusing on themes around Operations, Technology, People & Strategy and impact of Covid-19 on each of the themes. Protiviti analysed the inputs and responses received from leaders and C-Suite executives across industries to bring in insights and trends most relevant to GCCs. The report presents useful insights of…
  • Whitepaper

    July 4, 2022
    The United Arab Emirates (UAE) Federal Personal Data Protection (PDP) Law No. 45 of 2021 (UAE PDP Law), which came into effect on 2 January 2022, provides a legal framework to ensure the security and privacy of personal information. The law is designed to protect and empower UAE citizens' and residents' data privacy rights to reshape the way organizations address data security and privacy…
  • Whitepaper

    April 9, 2025
    In today's digital-first world, organisations must deliver hyper-personalised experiences across multiple channels to stay competitive. Customer Data Platforms (CDPs) enable businesses to unify, manage, and leverage customer data to drive meaningful interactions and improve operational efficiency. With customers engaging through various touchpoints—websites, apps, emails, and social media—the…
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