Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Newsletter September 2, 2024 Implications of the Changing U.S. Regulatory Landscape Dealing with regulatory change and uncertainty continuously ranks among the top risks identified by board members and C-suite executives across the globe. Some believe that recent U.S. Supreme Court decisions will increase this risk for companies doing business in the United States, while others applaud the Court’s actions. What is happening, and what does this mean for boards and their companies? Newsletter March 12, 2025 The Global Risk Landscape Rewards a Commitment to Agility The economy, talent and cyber threats represent the most pressing risk issues organisations face over both the near- and long-term, with artificial intelligence (AI) concerns lurking as well. Yet board members and executives view their organisations as more resilient and better prepared to manage through change. These are among the notable findings in the latest Executive Perspectives on Top… Newsletter May 13, 2026 Near-Term Risk Outlook: Directors vs. Management Explore the 2026 risk perspectives as we compare insights from directors and management on emerging risks and investment priorities for board members. Insights paper November 27, 2024 Top compliance challenges facing the technology industry in 2025 In the fast-paced world of technology, both regulators and companies face challenges applying existing laws to new and rapid developments. Given the high stakes of non-compliance, which may lead to business restrictions, technology companies’ senior management, boards and compliance teams must clearly understand current and emerging risks, ensuring that they have effective people, processes and… Whitepaper April 2, 2024 Enabling Enterprise AI Adoption Through Next-Generation Governance Artificial intelligence (AI) has become increasingly important in the enterprise, thanks in part to the rise of generative AI (GenAI). While not a new technology or concept, AI (including machine learning) holds tremendous promise to transform various business functions and activities worldwide — from accounting and finance to cybersecurity, customer experience and more. In boardrooms and C-suite… Whitepaper March 31, 2025 The Survival Guide for Chief Compliance Officers in Uncertain Times Chief Compliance Officers (“CCOs”) are facing uncertain times due to a combination of factors that challenge the stability and predictability of their operating environments. These factors include geopolitical tensions; rapidly shifting political and regulatory agendas that are resulting in less uniform approaches across the globe; budget and headcount restraints; evolving business models; the… Newsletter March 9, 2023 A Director’s Responsibility to the CEO Today’s unprecedented pace of disruptive innovation in the market and conflicting demands of multiple stakeholders are creating relentless pressure on the CEO. Is the board contributing to the CEO’s performance and ability to function? So, what should board members do to fulfill their responsibilities to shareholders as they assist the CEO in facing the business realities of today — and tomorrow… Newsletter July 13, 2023 The Metaverse: The Dawn of a New Generation of Capabilities The big picture: The metaverse has the potential to be a disruptive, expansive and transformative force, even to the point of spawning its own economy. Every board has a fiduciary duty to evaluate that potential for its company’s future. By the numbers: According to a survey of 250 global business leaders, the metaverse has the potential to dramatically alter the future of the human experience… Insights paper June 18, 2024 IFRS 19 - Subsidiaries with Public Accountability: Disclosures Explore Protiviti's IFRS 19 insights for streamlined financial reporting and compliance. Load More