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  • Whitepaper

    October 21, 2024
    The banking and financial services industry faces an ongoing challenge with customer attrition, which can significantly impact revenue and profitability. Our latest whitepaper explores how commercial banks can use data science and machine learning to predict and prevent customer attrition, offering a comprehensive analytical framework to identify early warning signs of churn and implement…
  • Flash Report

    June 8, 2023
    On Tuesday, June 6, 2023, the Office of the Comptroller of the Currency (OCC), the Board of Governors of the Federal Reserve System, and the Federal Deposit Insurance Corporation (collectively, the agencies) issued the “Interagency Guidance on Third-Party Relationships: Risk Management.”[1] This marks the long-awaited finalisation of the proposed guidance that was initially issued on July 19,…
  • Whitepaper

    November 15, 2024
    The Reserve Bank of India released a circular on “Regulatory Principles for Management of Model Risks in Credit” to all the financial organisations in the country, urging all Financial Institutions which includes Commercial Banks, State Cooperative Banks & Central Cooperative Banks, Non-Banking Financial Companies (including Housing Finance Companies), All-India Financial Institution to…
  • Whitepaper

    November 4, 2024
    Climate risk refers to the potential for adverse economic consequences resulting from climate change as well as human responses to climate change and is rapidly becoming one of the emerging risk areas within the financial services industry. According to the Basel Committee on Banking Supervision (BCBS), climate risk has the potential to affect the safety and soundness of individual banks and have…
  • Client Story

    May 26, 2023
    A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organisation would boost regulatory…
  • Insights paper

    January 25, 2024
    NBFCs under radar?The NBFC credit segment is progressively emerging as a focal point, driven by its accelerated performance and thus, concomitant rise in the significance of reconfiguring regulatory oversight for NBFCs. The expeditious expansion of NBFCs has triggered heightened risks and vulnerabilities within the financial system. These risks emanate from the interconnected nature of NBFCs with…
  • Whitepaper

    October 21, 2024
    The AI-Driven Collections Strategy for Unsecured Lending highlights how financial institutions can leverage Artificial Intelligence (AI) and Machine Learning (ML) to enhance their collection strategies. With unsecured lending portfolios like credit cards and personal loans facing increasing delinquency rates, adopting AI solutions helps reduce costs, improve recovery rates, and streamline…
  • Insights paper

    June 18, 2024
    Explore Protiviti's IFRS 19 insights for streamlined financial reporting and compliance.
  • Whitepaper

    June 27, 2023
    By Bernadine Reese and Jackie SanzRegulators and many other stakeholders are intently focused on how financial institutions address environmental, social and governance (ESG) matters. Within financial institutions, boards of directors, executive management and much of the C-suite are weighing in on the ESG strategy and approach. Chief compliance officers (CCOs), though, have been remarkedly…
  • Survey

    March 7, 2025
    Uncover the top technology trends and CIO strategies driving digital transformation in 2024-25.
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