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  • Survey
    April 17, 2025
    Financial services risk insights
    Consistent with past surveys, the results of the financial services industry (FSI) reflect a higher level of concern about the risk environment than the general population of survey respondents. What is noteworthy this year is that the deviation between the risk ratings of the general population and FSI is significantly higher than in the past.
  • Whitepaper
    April 9, 2025
    The Case for Customer Data Platforms Going Beyond CRM
    In today's digital-first world, organisations must deliver hyper-personalised experiences across multiple channels to stay competitive. Customer Data Platforms (CDPs) enable businesses to unify, manage, and leverage customer data to drive meaningful interactions and improve operational efficiency. With customers engaging through various touchpoints—websites, apps, emails, and social media—the…
  • Whitepaper
    July 14, 2025
    Navigating the Financial Services Industry’s Compliance Priorities in 2025: Mid-Year Checkpoint
    When we published our 2025 compliance priorities for financial services companies last December, we acknowledged that for a variety of reasons, understanding and managing compliance risks this year would be a true test of the industry’s commitment and acumen. Among factors adding to the challenge this year, we noted the rapid pace of technological advancement, geopolitical tensions, and diverging…
  • Research Guide
    November 25, 2024
    FAQ Guide on the Use of AI for Financial Crime Compliance
    Ask financial crime professionals what the most challenging part of their job is, and most will likely say it is the timely identification of suspicious activity. As much as companies have worked to improve their detection capabilities given their compliance obligations, their desire to protect their reputations and their understanding, as corporate citizens, of the impact of financial crime on…
  • Whitepaper
    December 19, 2024
    The Compliance Playbook: Navigating the Financial Services Industry’s Compliance Priorities in 2025
    As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex.
  • Whitepaper
    March 31, 2025
    The Survival Guide for Chief Compliance Officers in Uncertain Times
    Chief Compliance Officers (“CCOs”) are facing uncertain times due to a combination of factors that challenge the stability and predictability of their operating environments. These factors include geopolitical tensions; rapidly shifting political and regulatory agendas that are resulting in less uniform approaches across the globe; budget and headcount restraints; evolving business models; the…
  • Newsletter
    March 12, 2025
    The Global Risk Landscape Rewards a Commitment to Agility
    The economy, talent and cyber threats represent the most pressing risk issues organisations face over both the near- and long-term, with artificial intelligence (AI) concerns lurking as well. Yet board members and executives view their organisations as more resilient and better prepared to manage through change. These are among the notable findings in the latest Executive Perspectives on Top…
  • Survey
    November 6, 2024
    2024 Technology, Media and Telecommunications Finance Priorities
    Discover how TMT Finance Priorities are shifting towards AI, cost optimisation, and robust data security in the digital age.
  • Newsletter
    January 8, 2025
    Focusing Your Technology Modernisation Investment Strategy
    Past experience with the cost and risks of technology modernisation projects is driving boards to be more selective about allocating capital and has increased the emphasis on the certainty of delivering tangible value.Technology modernisation is a topic that has found its way into every C-suite and boardroom. In recent years, significant investments have been made by companies recognising a need…
  • Whitepaper
    November 4, 2024
    Stress Testing Credit Portfolios for Climate Risk
    Climate risk refers to the potential for adverse economic consequences resulting from climate change as well as human responses to climate change and is rapidly becoming one of the emerging risk areas within the financial services industry. According to the Basel Committee on Banking Supervision (BCBS), climate risk has the potential to affect the safety and soundness of individual banks and have…
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