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  • Whitepaper

    April 9, 2025
    The Case for Customer Data Platforms Going Beyond CRM
    In today's digital-first world, organisations must deliver hyper-personalised experiences across multiple channels to stay competitive. Customer Data Platforms (CDPs) enable businesses to unify, manage, and leverage customer data to drive meaningful interactions and improve operational efficiency. With customers engaging through various touchpoints—websites, apps, emails, and social media—the…

  • Whitepaper

    February 21, 2023
    ISO 27001: 2022 - Key Changes and Approaches to Transition
    This article will address the changes and updates to ISO 27001 standard published on October 25, 2022, and the approaches organisations can take to implement the changes introduced. There have been significant advancements in technology, as well as an increase in the complexity of security threats since the last iteration of ISO 27001 was published on September 25, 2013. The changes introduced in…

  • Client Story

    September 6, 2023
    Finance transformation expertise supports strategic initiatives
    The client was undergoing a strategic finance transformation initiative to globally align technology, policy, and procedures. As part of this initiative, the company had several strategic goals.

  • Survey

    December 12, 2020
    Global Capability Centres in India - A Survey Report
    Protiviti conducted a survey of Global Capability Centres (GCCs) in India, focusing on themes around Operations, Technology, People & Strategy and impact of Covid-19 on each of the themes. Protiviti analysed the inputs and responses received from leaders and C-Suite executives across industries to bring in insights and trends most relevant to GCCs. The report presents useful insights of…

  • Client Story

    March 10, 2023
    Technology transformation and change management help non-profit organisation reach donors and improve fundraising
    United Way of Greater Toronto (UWGT), with an overriding mission to eradicate poverty, has successfully mobilised volunteers and financial resources to care for the needy in its communities since 1973. Today it’s the largest non-governmental supporter of social services in the region with a network of 300 agencies that meet urgent human needs and improve social conditions for more than two…

  • Podcast Transcript

    July 27, 2023
    Transcript | The Rise of Generative AI – with Christine Livingston
    ChatGPT is the talk of the town today. But as we all know, generative AI is much more than this one tool. Gen AI represents a new frontier of promise, productivity and capabilities for organisations around the world. But it also comes with risks that these organisations must understand and manage if they’re going to capitalise successfully on these new technologies.In this episode, we talk all…

  • Newsletter

    November 29, 2023
    Setting the 2024 Audit Committee Agenda
    Compared to prior years, our suggested 2024 audit committee agenda has taken a bit of a turn due to ongoing and recent market and regulatory developments.A complex business environment: The 2024 audit committee agenda includes important enterprise, governance, process, technology, and financial reporting and disclosure issues that merit consideration by the audit committee beyond its ongoing…

  • Podcast

    July 28, 2023
    Podcast | The Rise of Generative AI – with Christine Livingston
    ChatGPT is the talk of the town today. But as we all know, generative AI is much more than this one tool. Gen AI represents a new frontier of promise, productivity and capabilities for organisations around the world. But it also comes with risks that these organisations must understand and manage if they’re going to capitalise successfully on these new technologies.In this episode, we talk all…

  • Podcast Transcript

    February 6, 2023
    Transcript | Preventing Hacking with Quantum Computing and other InfoSec Topics – with Mark Carney from Quantum Village
    We’ve talked about how quantum computers are enabling extraordinary use cases now, long before the machines will threaten cryptography. Some of these applications can even help companies protect against immediate security threats and vulnerabilities. We explore one such exciting experiment: Using quantum to stop kill chains that allow network exploitation and the Chinese paper causing all the…

  • Podcast

    January 11, 2023
    Podcast | Preventing Hacking with Quantum Computing and other InfoSec Topics – with Mark Carney from Quantum Village
    We’ve talked about how quantum computers are enabling extraordinary use cases now, long before the machines will threaten cryptography. Some of these applications can even help companies protect against immediate security threats and vulnerabilities. We explore one such exciting experiment: Using quantum to stop kill chains that allow network exploitation and the Chinese paper causing all the…
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