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  • Whitepaper

    June 27, 2023
    What Role Should Compliance Play in ESG?
    By Bernadine Reese and Jackie SanzRegulators and many other stakeholders are intently focused on how financial institutions address environmental, social and governance (ESG) matters. Within financial institutions, boards of directors, executive management and much of the C-suite are weighing in on the ESG strategy and approach. Chief compliance officers (CCOs), though, have been remarkedly…

  • Survey

    October 1, 2020
    ERM Readiness Assessment Survey Report 2020 | Middle East
    Actionable Insights into Implementing your Advanced ERM Program We conducted the first-ever ERM diagnostic survey for the Middle East with the objective to help regional companies evaluate their ERM preparedness and sensitize them about the need to invest in and integrate ERM. Responses from C-suite-level respondents were assessed for several ERM best practices and the companies were mapped into…

  • Client Story

    May 26, 2023
    Transforming risk culture from the bottom up: A global insurance provider’s RCSA journey
    A leading global property and casualty insurance provider set out to transform its risk controls as part of an ongoing effort to promote a culture of excellence. Siloed knowledge of operational risk and controls made it difficult for the organisation to improve quality and compliance. Establishing awareness of vulnerabilities and mitigation protocols across the organisation would boost regulatory…

  • Client Story

    May 12, 2022
    A national retailer takes on inventory shrink to improve margins
    At a price tag of almost $50 billion per year,[1] retail industry losses due to inventory shrinkage are significant. Measuring inventory shrink is a must because it directly impacts gross profit and businesses cannot improve on what they cannot or do not measure — and inventory is no different. Measuring shrink is challenging, particularly if inventory processes lack transparency or the…

  • Client Story

    May 19, 2023
    Quantum computing helps financial services organisation improve portfolio optimisation
    A joint team of quantum computing engineers and financial analysts at this industry leader in digital financial services, led by a forward-thinking CIO, knew they wanted to take advantage of quantum computing to solve unique challenges that could not be handled with classical computing alone.   This company sees value in preparing to be “at the ready” when quantum computing machines become…

  • Insights paper

    January 25, 2024
    Evaluating Shifts in the NBFC Industry: Decoding RBI Guidelines
    NBFCs under radar?The NBFC credit segment is progressively emerging as a focal point, driven by its accelerated performance and thus, concomitant rise in the significance of reconfiguring regulatory oversight for NBFCs. The expeditious expansion of NBFCs has triggered heightened risks and vulnerabilities within the financial system. These risks emanate from the interconnected nature of NBFCs with…

  • Whitepaper

    May 30, 2023
    Reshaping Loan Servicing Compliance
    Servicers in lending organizations are challenged with navigating economic headwinds that are pushing delinquency- and default-rate projections higher. This task has been complicated by increased global regulatory focus and dynamic customer expectations, which are further providing impetus for servicers to reassess existing strategies and processes from a compliance perspective while continuing…

  • Whitepaper

    October 21, 2024
    AI Driven Collections Strategy for Unsecured Lending
    The AI-Driven Collections Strategy for Unsecured Lending highlights how financial institutions can leverage Artificial Intelligence (AI) and Machine Learning (ML) to enhance their collection strategies. With unsecured lending portfolios like credit cards and personal loans facing increasing delinquency rates, adopting AI solutions helps reduce costs, improve recovery rates, and streamline…

  • Newsletter

    January 12, 2023
    The Top Risks for 2023: A Global View
    The global survey of C-level executives and directors, focused on macroeconomic, strategic and operational risks, highlights the influence of the economy, people and culture issues, supply chain risks, and technology impacts on the 2023 risk landscape. The survey was conducted online in the September — October 2022 time frame to capture perspectives on 38 risks on the minds of business leaders as…

  • Whitepaper

    January 13, 2026
    Zero Touch Operations (ZTO)
    Zero Touch Operations (ZTO) represents a fundamental shift in how banking operations are designed and executed. This Thought Leadership introduces a comprehensive ZTO framework that leverages intelligent automation, agentic AI, and real-time governance to systematically eliminate manual intervention across high-volume processes. Grounded in regional use cases and measurable outcomes, the paper…
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Protiviti India Member Private Limited is the India Member Firm of the global network of Protiviti firms, a group of independent consulting firms helping companies solve problems in finance, technology, operations, governance, risk and internal audit. Protiviti Member Firms are separate and independent legal entities, are not agents of other firms in the Protiviti network, and have no authority to obligate or bind other firms in the Protiviti network.

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