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  • Client Story

    September 13, 2023
    This project focused on the company’s efforts to modernize its IT organization and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive…
  • Newsletter

    January 8, 2025
    Past experience with the cost and risks of technology modernisation projects is driving boards to be more selective about allocating capital and has increased the emphasis on the certainty of delivering tangible value.Technology modernisation is a topic that has found its way into every C-suite and boardroom. In recent years, significant investments have been made by companies recognising a need…
  • Newsletter

    July 10, 2024
    How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty…
  • Client Story

    November 25, 2024
    A prominent glass manufacturing company in India was found to be facing numerous setbacks in the understanding and management of New Product Development (NPD) processes. Though the firm is engaged in sales of its products beyond 50 nations, it found it very hard to control inefficiencies, very long cycles, and poor intra-departmental relations. The company’s manual NPD approach was no longer…
  • Insights paper

    June 18, 2024
    Explore Protiviti's IFRS 19 insights for streamlined financial reporting and compliance.
  • Whitepaper

    May 23, 2023
    The Personal Data Protection (PDP) Law of the Kingdom of Saudi Arabia was implemented on 16 September 2021, supported by Executive Orders, which provide detailed guidelines and standards for companies to achieve compliance with the Law. The document describes the core elements and scope of the PDP Law, its impact on violations and the way forward for companies to comply with the regulations.
  • Client Story

    April 28, 2022
    Web application accessibility is critical to the ongoing success of any digital application. In fact, the Americans with Disabilities Act (ADA) includes digital assets in its definition of “public places of accommodation” that should adhere to accessibility standards. Jamf, a global software company based in Minneapolis, Minn., produces applications to manage Apple devices and services and has a…
  • Survey

    March 11, 2025
    Disruptive change is happening, and more is coming. Is your organisation ready to seize the moment? Our results, based on a global survey of more than 1,800 board members and C-suite executives, reveal that organisations that consider themselves to be disruptive leaders see opportunities in a changing business landscape and operate differently compared to organisations that believe they are at…
  • Whitepaper

    October 21, 2024
    The banking and financial services industry faces an ongoing challenge with customer attrition, which can significantly impact revenue and profitability. Our latest whitepaper explores how commercial banks can use data science and machine learning to predict and prevent customer attrition, offering a comprehensive analytical framework to identify early warning signs of churn and implement…
  • Client Story

    June 13, 2023
    This company is the world’s largest owner and operator of marinas, with more than 100 locations in its portfolio. The company’s business model is laser focused on growth through acquisition while enhancing the member experience in this high-end market. To support the business model, the company embarked on a technology transformation journey to develop its own marina management system that allows…
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