Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper April 9, 2025 The Case for Customer Data Platforms Going Beyond CRM In today's digital-first world, organisations must deliver hyper-personalised experiences across multiple channels to stay competitive. Customer Data Platforms (CDPs) enable businesses to unify, manage, and leverage customer data to drive meaningful interactions and improve operational efficiency. With customers engaging through various touchpoints—websites, apps, emails, and social media—the… Whitepaper July 14, 2025 Navigating the Financial Services Industry’s Compliance Priorities in 2025: Mid-Year Checkpoint When we published our 2025 compliance priorities for financial services companies last December, we acknowledged that for a variety of reasons, understanding and managing compliance risks this year would be a true test of the industry’s commitment and acumen. Among factors adding to the challenge this year, we noted the rapid pace of technological advancement, geopolitical tensions, and diverging… Client Story April 9, 2025 Tech-Led Internal Audits for a Renewable Energy Firm Protiviti partnered with a leading renewable energy company in order to conduct an audit which focused on evaluating construction quality and maintaining structural strength over time. The main aim was to recognize inefficiencies and improve quality standards throughout operations, with special emphasis on guaranteeing the structural robustness of wind turbine foundations. Newsletter October 9, 2024 Board Risk Reporting in Disruptive Times Risk reporting to the board may not be fit for purpose in these uncertain times. Directors are trending toward expecting more dialogue, engagement and forward-looking insights based on relevant data and information. A principled approach would help.Boards and their companies face a constant and seemingly unending state of flux in the marketplace. Emergence of the unexpected is the norm. For… Whitepaper December 19, 2024 The Compliance Playbook: Navigating the Financial Services Industry’s Compliance Priorities in 2025 As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex. Whitepaper December 19, 2023 Top-of-Mind Compliance Issues for Financial Institutions in 2024 Discover crucial insights on compliance issues for financial institutions in 2024. From AI to ESG, navigate the evolving landscape with our comprehensive guide. Insights paper September 3, 2024 Are you ready for GIAS? The New Global Internal Audit Standards™ (GIAS), published on January 9, 2024, will come into effect on January 9, 2025. These standards represent a significant evolution in the practice of internal auditing, incorporating essential content from the 2017 Standards for the Professional Practice of Internal Auditing and the mandatory guidance of the International Professional Practice Framework® (… Whitepaper June 27, 2023 What Role Should Compliance Play in ESG? By Bernadine Reese and Jackie SanzRegulators and many other stakeholders are intently focused on how financial institutions address environmental, social and governance (ESG) matters. Within financial institutions, boards of directors, executive management and much of the C-suite are weighing in on the ESG strategy and approach. Chief compliance officers (CCOs), though, have been remarkedly… Client Story April 9, 2025 Achieving Reliability: Enhancing Operations in Wind Power Generation Client BackgroundOur client holds a significant position in the renewable energy sector, operating multiple wind power plants acrossvarious regions. We conducted an audit of multiple wind power plants, evaluating key operational aspects such as:The Operation & Maintenance (O&M) governance frameworkQuality, Health, Safety, and Environment (QHSE) issuesInventory management practices for… Newsletter May 8, 2024 Board Perspectives Supplement: Once the Acquisition Is Consummated Important questions and activities prior to an acquisition are also germane after the deal is completed. This supplement to the issue of Board Perspectives discussed above provides a post-acquisition agenda.The intention of this supplement: Our supplement focuses on key questions related to the key areas introduced and discussed in Issue 175 of Board Perspectives to help directors continue their… Load More