Insight Search Search Submit Sort by: Relevance Date Search Sort by Relevance Date Order Asc Desc Newsletter August 10, 2023 Is Your Board Technology-Engaged? With technology clearly a material driver of change, boards of larger companies are trending toward a more strategic focus on technology. Should your board be a part of that trend?Why it matters: The board community has been acknowledging the speed of disruptive innovation, largely driven by emerging technologies.Yes, but: There are also considerations pertaining to speed-to-market, technical… Survey December 12, 2020 Global Capability Centres in India - A Survey Report Protiviti conducted a survey of Global Capability Centres (GCCs) in India, focusing on themes around Operations, Technology, People & Strategy and impact of Covid-19 on each of the themes. Protiviti analysed the inputs and responses received from leaders and C-Suite executives across industries to bring in insights and trends most relevant to GCCs. The report presents useful insights of… Whitepaper April 9, 2025 The Case for Customer Data Platforms Going Beyond CRM In today's digital-first world, organisations must deliver hyper-personalised experiences across multiple channels to stay competitive. Customer Data Platforms (CDPs) enable businesses to unify, manage, and leverage customer data to drive meaningful interactions and improve operational efficiency. With customers engaging through various touchpoints—websites, apps, emails, and social media—the… Insights paper October 9, 2025 KYC: From Compliance Ritual to Strategic Imperative Discover how KYC evolves from a compliance obligation to a strategic imperative, enhancing your business's security and customer trust in today's market. Client Story August 23, 2024 Supply Chain Transformation: A PVC Manufacturing Success Story India has emerged as a dominant force in the global PVC market, driven by surging agriculture, construction, and packaging demand. This rapid growth, coupled with increasing reliance on PVC imports, has created a complex and dynamic market environment. For PVC manufacturers, this presents both unprecedented opportunities and significant challenges. Video February 9, 2022 Protiviti - IIA India Webinar: Board Support for IA - Positive Assurance for “Large Footprint Companies" The session featured expert panelists discussing how the Board and the Audit committees expect the Internal Audit functions to continue to provide positive assurance on several key items which may include, but not limited to strategic, process, technology, financial reporting, and regulatory risks. Research Guide March 7, 2025 Guide to Public Company Transformation: Frequently Asked Questions Initial public offerings (IPOs) often generate a great deal of excitement and can give new luster to company brands. It is easy to forget that IPOs can only thrive in the right business climate – and for organizations that have undertaken the business transformation necessary to reach this stage.As this Guide to Public Company Transformation makes clear, preparing to become a public company is… Client Story January 6, 2025 SAP S/4HANA Upgrade: Enhancing Performance & Growth Business Challenge Formed several decades back, the client has the reputation of a leading company in India's manufacturing industry especially in the field of copper and copper alloys. It has Copper & Copper Alloy Foils, Strips & Sheets of copper and Brass Round & Flatted Wires, and Fine Grain Brass Ingots. The business is focused on quality production serving the electrical,… Client Story January 6, 2026 Universal Parks & Resorts Transforms Its Supply Chain Team’s People Readiness Universal Parks & Resorts (UPR) welcomes guests around the world to experience epic stories and exhilarating adventures in astonishing and immersive new ways. UPR had undergone significant change and restructuring in the five years prior to Protiviti’s involvement and as a result, supply chain team members were unclear about their roles and responsibilities. In addition, UPR was looking to… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Load More