Results for Search Submit Filter by: Advanced Filter All results Solutions Industry People Client Story Insights/Blogs Filter Newsletter Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Newsletter Reimagining a New COO-Board Dynamic Explore the new COO board dynamic: insights on evolving COO roles, shifting board expectations, and strategic transformation in today’s fast-changing landscape. Client Story Leading Financial Services Company Delivers Enterprise-Grade Transformation with Microsoft Data protection is a vital cornerstone for a successful enterprise adoption of generative AI, ensuring secure and effective integration of advanced technologies. This global financial services leader, serving millions of customers worldwide, recognised early in its technology modernisation journey that robust data security is essential for seamlessly incorporating AI into its core processes,… Whitepaper Navigating the Financial Services Industry’s Compliance Priorities in 2025: Mid-Year Checkpoint When we published our 2025 compliance priorities for financial services companies last December, we acknowledged that for a variety of reasons, understanding and managing compliance risks this year would be a true test of the industry’s commitment and acumen. Among factors adding to the challenge this year, we noted the rapid pace of technological advancement, geopolitical tensions, and diverging… Whitepaper Transforming the Enterprise: How to Guide an ERP Implementation to Success ERP systems are the backbone of enterprise operations, supporting critical functions like finance, operations and HR. But they are more than that — modern, cloud-based ERP systems can be truly transformational to business, allowing it to work in ways that are leaner, faster, more intelligent, more integrated and more effective. An ERP implementation is thus more than a technology project —… Whitepaper The next phase: AI and human collaboration powering internal audit transformation AI is reshaping internal audit function. Protiviti's whitepaper 2025 offers insights on agile auditing, AI-human collaboration, and risk management. Read now. Newsletter Setting the 2025 Audit Committee Agenda The next 12 months are likely to be another challenging year for audit committees. The 9 topics we have highlighted for 2025 may include some areas audit committees would consider beyond the official scope of responsibility as outlined in their respective charters. Insights paper Harnessing the future: Protiviti’s research on AI adoption Due in large part to the rise of generative artificial intelligence (AI), organisations of all types and sizes are implementing, or considering adopting, AI for various business functions and activities — from accounting and finance to cybersecurity, customer experience and more. Insights paper Top compliance challenges facing the technology industry in 2025 In the fast-paced world of technology, both regulators and companies face challenges applying existing laws to new and rapid developments. Given the high stakes of non-compliance, which may lead to business restrictions, technology companies’ senior management, boards and compliance teams must clearly understand current and emerging risks, ensuring that they have effective people, processes and… Research Guide FAQ Guide on the Use of AI for Financial Crime Compliance Ask financial crime professionals what the most challenging part of their job is, and most will likely say it is the timely identification of suspicious activity. As much as companies have worked to improve their detection capabilities given their compliance obligations, their desire to protect their reputations and their understanding, as corporate citizens, of the impact of financial crime on… Load More