Bringing disruptive thinking to reinvent organisations from the inside out.
Evolving needs and customer expectations challenge even the most agile organisations to keep up in the Digital Age. To survive, organisations must constantly innovate and transform.
Protiviti helps organisations think differently – from digital strategy and stakeholder alignment, to solution design and implementation, our experts instill a culture of innovation and agility. We help clients redefine customer experience, explore new operating models, create enhanced digital channels, and build skills required to compete in today’s marketplace.
Strategy and Business Case Definition
Develop and quickly align on a business-oriented DX strategy. Define business cases, design target operating models and technology architecture. Plan and mobilise a DX programme.
Customer Experience/Journey Mapping
Analyse and enhance the end-to-end customer experience (CX). Design and map the customer journey, capturing the voice of the customer and applying design principles for continuous improvement.
Culture, Skills & Capabilities
Better understand organisational strengths and weaknesses through Digital Maturity assessments and benchmarking. Define and execute digital talent management programmes to transform how your organisation acts and thinks.
Transformation Programme Definition
Transform a vision into an actionable plan, with clearly defined key activities, roles, and responsibilities. Maintain a focus on people, technology, process, and change management.
Transformation Programme Execution
Design, prototype and deliver high-quality solutions to the market. Demonstrate a return on investment and set a foundation for growth.
Protiviti brings deep capabilities in
You get access to custom software development capabilities and creative talent, along with expertise in programme governance, security, privacy and other compliance requirements.
Our digital maturity framework and free online self-assessment tool help organisations understand their digital aptitude and readiness for digital transformation. Quickly get insight into digital capabilities, maturity, and areas to prioritise on the journey towards becoming digital.
Regardless of where you are on your Digital Transformation journey, Protiviti helps you explore emerging technologies, advanced data analytics and automation solutions to be more efficient, accurate and drive informed decision-making.