ESG Stakeholders and People

The key stakeholders in an organization’s sustainability program are a diverse group comprised of people and entities from both within and outside the organization. The list below is not exhaustive, and the specific stakeholders involved will vary depending on the organization, the nature of its operations, as well as where it operates. It is important to note that each stakeholder has unique interests and agendas. It is crucial to understand those interests in order to engage with each group effectively. Read more.

Management should analyze the feedback gathered from various stakeholder engagements to enact meaningful organizational change. This involves identifying common themes, concerns and suggestions brought forth by stakeholders and incorporating these themes into existing initiatives. If a new initiative is created to address stakeholder feedback, management should confirm it aligns with the overall business strategy and with the action plan resulting from the materiality assessment. Stakeholder feedback from engagement activities should be used the next time the organization re-evaluates and adjusts its sustainability strategy. Read more.