Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter March 24, 2024 When Executives Stand in the Way — Create the Right Tone at the Top for Change In the race toward innovation and transformation, it can be easy for leadership to overlook their crucial role in driving change in the organisation, including fostering vital new mindsets and behaviors.What you should know: Executive engagement is a critical component to enable change. It’s important to make the distinction that leaders and managers don’t “manage” change; they “enable” change.By… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Client Story April 10, 2024 Data Excellence Paves the Way to SAP S/4HANA Readiness Elevate your business with robust data governance & SAP S/4HANA readiness. Learn how our client achieved seamless transitions & future-proofed operations. Client Story April 10, 2024 Driving to Order-to-Cash Optimisation and Accounts Receivable Transformation This U.S.-based client, a subsidiary of a global water treatment company, offers water-as-a-service solutions to over half of the Fortune 500 companies across North America. Client Story April 18, 2024 Intelligent Document Retrieval System, Powered by Responsible AI, Helps Reduce Air Pollution This company is a leader in the supply of after-sale services to the world’s engine and compressor markets and is trusted by nuclear power plants, the U.S. military and both public and private electricity generators around the globe. With the EPA’s recently announced Good Neighbor Plan in mind, the client needed a quick, reliable air pollution reduction strategy. However, the company had to sift… Newsletter June 12, 2024 21st-Century Board Oversight of Talent Acute talent shortages across numerous industries underscore the risks emanating from outdated, reactionary approaches to managing people, succession and culture. The question arises, what is the board’s role in forging a 21st-century approach to managing talent?Changing times have led to fleeting employee loyalty, as talented individuals have more options than ever before with greater… Whitepaper March 31, 2025 The Survival Guide for Chief Compliance Officers in Uncertain Times Chief Compliance Officers (“CCOs”) are facing uncertain times due to a combination of factors that challenge the stability and predictability of their operating environments. These factors include geopolitical tensions; rapidly shifting political and regulatory agendas that are resulting in less uniform approaches across the globe; budget and headcount restraints; evolving business models; the… Newsletter December 11, 2024 Managing Organisational Blind Spots and Disruption The topics of organisational blind spots and industry disruption continue to command interest in the boardroom. Recent events hosted by Protiviti offer additional insights on these important topics.In October, Protiviti hosted two events attended by more than 700 directors and senior-level executives to discuss organisational blind spots and industry disruption. Prior issues of Board Perspectives… Research Guide November 25, 2024 FAQ Guide on the Use of AI for Financial Crime Compliance Ask financial crime professionals what the most challenging part of their job is, and most will likely say it is the timely identification of suspicious activity. As much as companies have worked to improve their detection capabilities given their compliance obligations, their desire to protect their reputations and their understanding, as corporate citizens, of the impact of financial crime on… Newsletter October 9, 2024 Board Risk Reporting in Disruptive Times Risk reporting to the board may not be fit for purpose in these uncertain times. Directors are trending toward expecting more dialogue, engagement and forward-looking insights based on relevant data and information. A principled approach would help.Boards and their companies face a constant and seemingly unending state of flux in the marketplace. Emergence of the unexpected is the norm. For… Load More