IT Operations Transformation | Protiviti Australia

Modernising technology to gain efficiency, agility and resiliency over IT operations.

Growing demand for technology solutions and operations aligned to the business is driving increased performance expectations of IT departments.

Protiviti helps transform and modernise core technologies to eliminate technical debt and support future state and emerging requirements.

Transform and modernise your core IT processes

Asset Lifecycle Management

Full lifecycle management with assets such as hardware, software, security, data, Cloud and emerging technologies like IoT, we develop ITAM functions to enable strategic IT decisions, rationalisation, modernisation, resiliency and optimisation of financial budgets.

Service Delivery Modernisation

Servicing of technology is crucial to meeting IT objectives, from stabilising current technology to innovating into the future. Protiviti can help plan, implement, and operate the serving of your assets along with crucial alignment to the business customers.

DevOps

With demands for more changes more often, IT must optimise operations - increase speed of value delivery, quality and improve the CX. We help improve your build, release and support process associated with application lifecycle management and agile processes.

Site Reliability Engineering

As systems & technology evolve, so does the need for advanced operational support methods & strategy. Protiviti’s SRE methodology applies a solid strategy, industry-best tools, and a focused framework to combat the challenge of how to run systems more effectively.

Infrastructure Modernisation

Adoption of a cloud-first strategy is a key enabler to a meaningful digital transformation. With integration to cloud-native AI & ML engines, PaaS, FaaS and SaaS offerings, Infrastructure Modernisation is imperative for enterprises to remain competitive.

IT Cost Optimisation

Economic pressures require buyers to drive technology costs down and do more with less. We help companies define, optimise and manage IT spend. Through a continuous discipline, companies manage cost allocations, drive smart, effective investments, and cut costs.

Service Resiliency

Ensuring IT systems and applications are monitored and up and running quickly after an incident is critical to delivering customer services. Protiviti can help you design and implement an IT disaster recovery/incident response plan as part of your broader BCM programme.

Programme Management

We help evaluate, operate, and improve your programme management capabilities to effectively deliver complex and strategic technology programmes. Our programme delivery experience and practices help you realise performance and value of critical technology initiatives.

Leadership

Leslie Howatt

Leslie is a managing director, and Protiviti’s technology consulting solution and diversity, equity, and inclusion lead. She specialises in digital and technology strategy as well as transformational change with over 25 years’ experience across consulting, industry, and ...

Ghislaine Entwisle

Ghislaine is a managing director and leader in technology consulting and business performance improvement. She has over 20 years of applied experience across strategy, transformation, and delivery, guiding CIOs, CFOs, CDOs and CISOs in transformational initiatives that ...

David Kissane

David is a managing director and Protiviti’s global enterprise cloud solution lead. His primary focus is driving the growth and implementation of our cloud services across the globe. David has over 22 years’ experience across a variety of industries and senior IT ...

Rupesh Mahto

Rupesh is a senior director specialising in strategy, technology assessment and enabled execution, digital transformation, cloud migration, and application of emerging technology to business demands. He successfully leads interactions with CXO, focusing on increasing ...

Krishnan Venkatraman

Krishnan Venkatraman

Krishnan is a director with over 14 years’ experience in professional services. He has specific expertise in technology risk consulting and has been advising clients both in the public and private sector in designing and implementing information security controls. ...

Our partners

Protiviti provides multiple strategic application partners aligned to all aspects of our Operations Transformation solutions. These are some of our leading strategic ecosystem alliance partners that we collaborate with.

SURVEY

CIOs and CTOs See Skills, Staffing and Talent as Top Risk Concerns

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SURVEY

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BLOGS

Top 10 reasons for technology modernisation

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Business and IT leaders can articulate business cases for modernisation efforts by linking them to key value drivers that modernisation efforts are known to deliver. The strongest business cases cite multiple benefits, and it isn’t unusual for...

BLOGS

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Having it all: Technology transformation in the luxury marina market

The world’s largest marina owner and operator, with more than 100 locations in its portfolio was laser-focused on growth through acquisition while enhancing the member experience in this high-end market.

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United Way of Greater Toronto (UWGT), with an overriding mission to eradicate poverty, has successfully mobilised volunteers and financial resources to care for the needy in its communities since 1973.

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A leading Fortune 500 energy company with nine million utility customers sought to divest a long-held subsidiary to another leading energy provider.