Client stories Delivering value to our clients Our unmatched blend of consulting and talent solutions allows us to scale up to meet any client challenge. Whether it is designing new solutions, implementing technologies, driving improvement to an existing process or augmenting your team with talented professionals, we have you covered from start to finish. Contact center operations Cloud adoption framework Unemployment claims processing IAM initiative Unemployment appeals and adjudication Protiviti and Robert Half assist a state government contact center operations A state government was struggling to manage a high volume of calls into their contact center and subsequent adjudication transactional surge. Learn more Government cloud adoption framework supports efficiency, security & cost management With a cloud policy and strategy in place, this agency wanted to ensure their cloud consumption was efficient, secure, and financially sound. Learn more Protiviti assists state government with unemployment claims processing and contact center support In direct response to the COVID-19 pandemic and its effect on the citizens of the State of Missouri, our Client had an urgent need for a managed solution to support efforts to process unemployment insurance (UI) claims. Learn more Protiviti supports the U.S. federal government in IAM initiative The U.S. government recognized the need for outside expertise in advising the establishment of a governmentwide identity credentialing capability standard. Learn more Protiviti and Robert Half assist client with unemployment appeals and adjudication In direct response to the COVID-19 pandemic and its effect on the citizens of the state of Texas, our client had an urgent need for temporary staffing services to support their efforts to process unemployment insurance (UI) appeals. Learn more
